Service Day is an event organised by Quintegia based on an idea by AsConAuto dedicated to the after-sales world, a meeting point for dealers, authorised and independent repairers, manufacturers, body shops and all companies involved in the after-sales supply chain.
The distinctive characteristics of Service Day

Quality content and studies

Interactions and connections

Future and innovation

Transversality
Who is the event aimed at?

Dealers and Authorised Repairers

Independent workshops and body shops

Manufacturer

After-sales supply chain

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Themes and contents of the programme
Market
Distribution networks and strategies, mobility ecosystem, agency and new formats, original spare parts, new brands
Future and Technology
Electric, Artificial Intelligence, connectivity, autonomous driving, smart tyres
Workshop management
Process efficiency, cost management, labour rates, measurement and KPIs, sustainable workshop, tyre business
Innovative services
Additional services, extended warranty, service sales, new business
Consumers
New needs and trends, loyalty mechanisms and value creation, brand experience, BDC
Marketing and Digital
Tools and instruments, monitoring and measurement, data management, strategies and channels
People
Research and selection, team management, career plans, incentives and bonuses
Bodywork
Reconditioning, replacement and repair centres, ADAS, investments, safety systems