{"id":4649,"date":"2026-07-08T10:57:28","date_gmt":"2026-07-08T08:57:28","guid":{"rendered":"https:\/\/www.serviceday.it\/?page_id=4649"},"modified":"2026-10-20T14:34:43","modified_gmt":"2026-10-20T12:34:43","slug":"agenda-2026","status":"publish","type":"page","link":"https:\/\/www.serviceday.it\/en\/content-program\/agenda-2026\/","title":{"rendered":"Agenda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^4167|url^https:\/\/www.serviceday.it\/wp-content\/uploads\/2026\/06\/SDAY26_biglietti_AsConAuto_header_fondo.webp|caption^null|alt^null|title^SDAY26_biglietti_AsConAuto_header_fondo|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-9026ad800631ad2e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-9026ad800631ad2e uvc-3993  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-9026ad800631ad2e .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#FFFFFF;\"><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #f47721;\"><strong>CONTENT PROGRAM<\/strong><\/span><\/p>\n<p><\/div><\/div><div id=\"ultimate-heading-89606ad800631ad80\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-89606ad800631ad80 uvc-7350 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-89606ad800631ad80 h2'  data-responsive-json-new='{\"font-size\":\"desktop:72px;\",\"line-height\":\"\"}' ><h2 style=\"font-weight:bold;color:#FFFFFF;\">2026 Agenda<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-89606ad800631ad80 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  style=\"font-weight:normal;color:#FFFFFF;\"><\/p>\n<p style=\"text-align: left;\">Data, scenarios, real-world experiences, and practical tools: Check out the upcoming events to understand the evolution of after-sales service and choose the best path for your business.<\/p>\n<p><\/div><\/div>[vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p class=\"smaller-font-phone\"><a class=\"gradient-anchor-button gab-monochrome gab-thick\" href=\"https:\/\/www.serviceday.it\/en\/how-to-participate\/\" target=\"_blank\" rel=\"noopener\">ATTEND THE EVENT<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p class=\"smaller-font-phone\"><a class=\"gradient-anchor-button gab-monochrome gab-thick\" href=\"https:\/\/www.serviceday.it\/en\/content-program\/speakers-2026\/\" target=\"_blank\" rel=\"noopener\">DISCOVER THE SPEAKERS<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;128px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; gap=&#8221;0px&#8221;][vc_column_inner][vc_column_text]<div id=\"filter_wrapper_6ad8006365003\" class=\"q_plugin_filter_wrapper \" data-exclusive=\"true\" data-scroll-to-grid=\"true\">\r\n    <button id=\"filter_type_workshop\" class=\"q_plugin_filter q_plugin_filter_primary q_plugin_filter_active\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"workshop\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Quintegia Content Program<\/button><button id=\"filter_type_Garage_Formativi\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"recommendedPaths\" data-key=\"recommendedPaths\" data-value=\"Garage Formativi\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Garage Formativi<\/button><button id=\"filter_type_companies'_meetings\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"companies'_meetings\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Companies' Meetings<\/button><button id=\"filter_type_companies'_meetings\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"carmakers'_meetings\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Carmakers' Meetings<\/button><button id=\"filter_type_dealer_associations'_meetings\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"dealer_associations'_meetings\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Dealer Associations' Meetings<\/button><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css_animation=&#8221;none&#8221;]\r\n<div class=\"cp-login-extended-container\">\r\n    <div class=\"cp-login-extended\">\r\n        <div class=\"cp-login-extended-message\">\r\n            <div class=\"cp-login-extended-col cp-login-extended-col--full\">\r\n                <p>If you have participated to Service Day 2026 you can click on the PDF icons to download the speakers' presentation.<\/p>\r\n            <\/div>\r\n            <div class=\"cp-login-extended-col cp-login-extended-col--full\">\r\n                <div class=\"button-container\">\r\n                    <button class=\"community-login\">Login<\/button>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n<script type=\"text\/javascript\">\r\n    let aurl = 'https:\/\/community.quintegia.it\/services\/oauth2\/authorize?response_type=token&client_id=3MVG9HxRZv05HarSxmbjUDxq2WzF.jthGQhDMrqEPx1BcB7Q4Bz.yvCELyfY3VUrB1Xm1efKtbrBemYNkG1ZW&redirect_uri=https:\/\/www.serviceday.it\/en\/callback&language=en_US';\r\n<\/script>[\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1790760190612{margin-bottom: -16px !important;}&#8221;]<div id=\"filter_wrapper_6ad800641ead9\" class=\"q_plugin_filter_wrapper \" data-exclusive=\"true\" data-scroll-to-grid=\"true\">\r\n    <button id=\"filter_type_workshop\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"workshop\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Quintegia Content Program<\/button><button id=\"filter_type_Garage_Formativi\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"recommendedPaths\" data-key=\"recommendedPaths\" data-value=\"Garage Formativi\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Learning Garage<\/button><button id=\"filter_type_companies'_meetings\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"companies'_meetings,dealer_associations'_meetings\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Companies' and Dealer Associations' Meetings<\/button><button id=\"filter_type_companies'_meetings\" class=\"q_plugin_filter q_plugin_filter_primary\" data-field=\"search_type\" data-key=\"search_type\" data-value=\"carmakers'_meetings\">\r\n<!--    <span class=\"q_plugin_filter_state\">+<\/span> -->\r\n    Carmakers' Meetings<\/button><\/div>[\/vc_column_text][vc_column_text]<div id=\"schedule_grid_6ad800641ecc6\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_days_2026-10-15\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2026-10-15\">\r\n            Thursday 15<sup>th<\/sup>        <\/button>\r\n                    <button id=\"filter_days_2026-10-16\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2026-10-16\">\r\n            Friday 16<sup>th<\/sup>        <\/button>\r\n    <\/div>\r\n<div id=\"schedule_grid_6ad800641ecc6\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_room_a0bR200000RNt4MIAT\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Blue Room | Floor 2\"\r\n                style=\"background-color: #295CA9; border-color: #295CA9; color: #295CA9\">\r\n            Blue Room | Floor 2        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RO7jxIAD\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Auditorium Verdi | -1 Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Auditorium Verdi | -1 Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RNzb8IAD\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Vivaldi Room | -1 Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Vivaldi Room | -1 Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000SflUHIAZ\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Salieri Room | -1 Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Salieri Room | -1 Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RN1yTIAT\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Red Room | Floor -1\"\r\n                style=\"background-color: #D1232A; border-color: #D1232A; color: #D1232A\">\r\n            Red Room | Floor -1        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RNpaDIAT\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Sala Respighi | Floor 1\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Sala Respighi | Floor 1        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RO5LbIAL\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Mozart Room | 1<sup>st<\/s Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Mozart Room | 1<sup>st<\/s Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000SHVFNIA5\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Quintegia Stand\"\r\n                style=\"background-color: #040603; border-color: #040603; color: #040603\">\r\n            Quintegia Stand        <\/button>\r\n    <\/div>\r\n    <div id=\"a0UR200000INUXiMAP\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INUXiMAP\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM-10.30AM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INUXiMAP\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR2000013DuOkMAK\" data-id=\"a0KR2000013DuOkMAK\"\r\n     class=\"schedule-item isotope-item clickable searchable dealer_associations'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Sala Respighi | Floor 1&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;dealer_associations&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tDealer Associations' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Sala&nbspRespighi&nbsp|&nbspFloor&nbsp1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 1.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Assemblea Nazionale ARPSA (mattina)<\/div>\r\n\t\t\t\tARPSA National Assembly            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\tEvent organized by ARPSA ASSOCIAZIONE RIPARATORI STELLANTIS                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XO95Z&oid=00D0Y000000qKtg&lastMod=1791553402000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Assemblea Nazionale ARPSA (mattina)<\/div>\r\n\t\t\t\t\tARPSA National Assembly                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\t\tEvent organized by ARPSA ASSOCIAZIONE RIPARATORI STELLANTIS                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000rawTZMAY\" data-id=\"a0KR200000rawTZMAY\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Una direzione, pi\u00f9 scelte: il post vendita come motore di crescita<\/div>\r\n\t\t\t\tOne direction, multiple choices: after-sales as a driver for growth and loyalty            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca D'Onofrio                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of B&RD, CX and Customer Service,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Volvo Car Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Dealer & Industry Senior Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of International Development,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Una direzione, pi\u00f9 scelte: il post vendita come motore di crescita<\/div>\r\n\t\t\t\t\tOne direction, multiple choices: after-sales as a driver for growth and loyalty                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\t<strong>After-sales<\/strong> is increasingly being called upon to play a <strong>strategic<\/strong> role in <strong>business<\/strong> growth. However, while the final destination is shared, the paths to get there can vary. Through the <strong>After-sales Navigator 2026<\/strong>, Quintegia will provide an analysis of the major shifts impacting the <strong>market<\/strong> and present the framework that will guide the entire <strong>Service Day<\/strong>. The scenario will be completed by a look at the industry's future prospects over the coming years and by the insights of a <strong>manufacturer<\/strong>, who will explain how to reinvent <strong>after-sales<\/strong> to win tomorrow's challenges                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Q8CHxMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000VGVNl&oid=00D0Y000000qKtg&lastMod=1787919101000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca D'Onofrio                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of B&RD, CX and Customer Service,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Volvo Car Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfD0HMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Of0JFMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzf&oid=00D0Y000000qKtg&lastMod=1679993137000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Dealer & Industry Senior Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzeMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of International Development,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wMNm9MAG\" data-id=\"a0KR200000wMNm9MAG\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.00 AM - 12.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">BMW Group Italia - Meeting officine autorizzate<\/div>\r\n\t\t\t\tBMW Group Italia \u2013 Authorized Repairers Meeting            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003UDUM&oid=00D0Y000000qKtg&lastMod=1726481072000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">BMW Group Italia - Meeting officine autorizzate<\/div>\r\n\t\t\t\t\tBMW Group Italia \u2013 Authorized Repairers Meeting                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wMRudMAG\" data-id=\"a0KR200000wMRudMAG\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.00 AM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Mercedes-Benz Customer Services Meeting Carrozzerie Fiduciarie<\/div>\r\n\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Customer Services \u2013 Authorized Body Repairers Meeting ONE STAR One Partnership            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000QAA8n&oid=00D0Y000000qKtg&lastMod=1778517235000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Mercedes-Benz Customer Services Meeting Carrozzerie Fiduciarie<\/div>\r\n\t\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Customer Services \u2013 Authorized Body Repairers Meeting ONE STAR One Partnership                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VexltMAB\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VexltMAB\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>11:15&nbspPM-11:45&nbspAM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VexltMAB\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR2000012euHxMAI\" data-id=\"a0KR2000012euHxMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Salieri Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Salieri&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 12.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting AUFINITY<\/div>\r\n\t\t\t\tThe Last Touchpoint Matters            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by Aufinity Group                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPaolo Procacci                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Director of Sales, Southern Europe,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Aufinity Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGuido Masson                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Account Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Visual Software<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WO0vh&oid=00D0Y000000qKtg&lastMod=1789983517000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting AUFINITY<\/div>\r\n\t\t\t\t\tThe Last Touchpoint Matters                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by Aufinity Group                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe Service Journey Doesn't End When the Car Is Ready: Aufinity Digital Payments Integrated into the DMS.\r\nTogether with Paolo Procacci, Director of Sales Southern Europe at Aufinity, and Visual Software, we explore the final mile of the aftersales journey: what happens before and after vehicle handover, from payment and invoicing to work order closure and reconciliation. These steps often remain manual and disconnected from the DMS, slowing down teams and fragmenting the customer experience.\r\n\r\nAufinity shows how payments, the DMS and administration can be integrated into a single workflow, reducing manual work, increasing control and making Service operations more efficient.\r\nFor Service Managers and Aftersales Managers                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OySZtMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XBFqL&oid=00D0Y000000qKtg&lastMod=1791291693000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPaolo Procacci                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Director of Sales, Southern Europe,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Aufinity Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RSSufMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XBG3F&oid=00D0Y000000qKtg&lastMod=1791291789000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGuido Masson                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Account Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Visual Software<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000udUSbMAM\" data-id=\"a0KR200000udUSbMAM\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.45 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Idee di marketing per vendere pi\u00f9 Ricambi Originali<\/div>\r\n\t\t\t\tMarketing ideas to sell more spare parts            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Idee di marketing per vendere pi\u00f9 Ricambi Originali<\/div>\r\n\t\t\t\t\tMarketing ideas to sell more spare parts                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn an increasingly competitive market, the <strong>quality<\/strong> and <strong>safety<\/strong> of <strong>Genuine Parts<\/strong> alone are no longer enough to drive demand. An <strong>effective marketing strategy<\/strong> is equally essential. This session will provide Service Managers and Parts Managers with practical ideas, tools, and actionable insights to enhance the value of Genuine Parts, increase <strong>sales<\/strong>, and strengthen <strong>customer relationships<\/strong>.\r\n\r\nThrough real-world examples, best practices, and practical recommendations, participants will explore the communication, promotional, and <strong>customer loyalty strategies<\/strong> that can make their offering more effective. An opportunity to understand how every customer interaction can be transformed into a <strong>growth opportunity<\/strong> for both the <strong>parts department<\/strong> and the <strong>dealership<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vI0wtMAC\" data-id=\"a0KR200000vI0wtMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Un solo asset, due business: Governare usato e post-vendita come un unico ciclo<\/div>\r\n\t\t\t\tOne asset, two businesses: Managing used vehicles and after-sales as a single value cycle            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Un solo asset, due business: Governare usato e post-vendita come un unico ciclo<\/div>\r\n\t\t\t\t\tOne asset, two businesses: Managing used vehicles and after-sales as a single value cycle                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeylBMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeylBMAR\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM-14.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeylBMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raWu8MAE\" data-id=\"a0KR200000raWu8MAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il cliente come patrimonio: dal valore economico al valore strategico<\/div>\r\n\t\t\t\tThe customer as an asset: from economic value to the strategic value of the relationship            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandra Farabegoli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Email Marketing Strategist                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMarcella Manzoni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Digital Customer MKT & CIO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Safilo<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tChristian Caldato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Customer Expert, Coordinator of Scientific Advisory Board,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il cliente come patrimonio: dal valore economico al valore strategico<\/div>\r\n\t\t\t\t\tThe customer as an asset: from economic value to the strategic value of the relationship                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tEvery <strong>client<\/strong> represents an asset to the activity, but not all contribute equally to <strong>business<\/strong> growth. Beyond the <strong>revenue<\/strong> generated today, it is crucial to understand the value that each <strong>relationship<\/strong> can create over time. Through an approach that integrates <strong>economic value<\/strong> and <strong>strategic client value<\/strong>, the session will demonstrate how to use existing information to identify which clients to invest in, strengthen <strong>loyalty<\/strong>, and guide <strong>commercial and service choices<\/strong> more effectively                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PJV3JMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Tdsvt&oid=00D0Y000000qKtg&lastMod=1785139789000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandra Farabegoli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Email Marketing Strategist<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Qpv5KMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WHwjW&oid=00D0Y000000qKtg&lastMod=1789718262000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMarcella Manzoni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Digital Customer MKT & CIO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Safilo<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtWEvMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000Hmxt&oid=00D0Y000000qKtg&lastMod=1710261806000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tChristian Caldato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Customer Expert, Coordinator of Scientific Advisory Board,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ud0slMAA\" data-id=\"a0KR200000ud0slMAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.30 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">I conti che contano: come gestire l'officina senza sorprese<\/div>\r\n\t\t\t\tThe Numbers That Matter: Managing Your Shop Without Surprises            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tStefano Artuso                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Tax Lawyer                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">I conti che contano: come gestire l'officina senza sorprese<\/div>\r\n\t\t\t\t\tThe Numbers That Matter: Managing Your Shop Without Surprises                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tAn efficient workshop is measured not only by the number and quality of the repairs it performs, but also by its ability to keep its <strong>financial performance<\/strong> under control. In this session, <strong>Stefano Artuso<\/strong> will guide participants through the essential tools for <strong>sound financial management<\/strong>, covering topics such as the analysis of <strong>key performance indicators<\/strong>, <strong>financial planning<\/strong>, and the tax aspects that influence <strong>profitability<\/strong>.\r\n\r\nWith a <strong>practical<\/strong> and <strong>results-oriented approach<\/strong>, the session will provide participants with useful insights to correctly interpret business data, make more informed decisions, and manage the workshop with <strong>greater control<\/strong>, <strong>reducing risks<\/strong> and preventing unexpected issues that could compromise its <strong>long-term success<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OipaTMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SnVwz&oid=00D0Y000000qKtg&lastMod=1783516222000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tStefano Artuso                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Tax Lawyer<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wY8ONMA0\" data-id=\"a0KR200000wY8ONMA0\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t1.45 PM - 2.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">New brand: un nuovo equilibrio nella gestione dell'officina<\/div>\r\n\t\t\t\tNew Brands: A New Balance in Workshop Management            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">New brand: un nuovo equilibrio nella gestione dell'officina<\/div>\r\n\t\t\t\t\tNew Brands: A New Balance in Workshop Management                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wLzAPMA0\" data-id=\"a0KR200000wLzAPMA0\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting Renault<\/div>\r\n\t\t\t\tRenault Italia - futuREady\u2026NOW!            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000004Lr0b&oid=00D0Y000000qKtg&lastMod=1729253929000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting Renault<\/div>\r\n\t\t\t\t\tRenault Italia - futuREady\u2026NOW!                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wMJgzMAG\" data-id=\"a0KR200000wMJgzMAG\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Mercedes-Benz Customer Services Meeting Venditori PartsPro+<\/div>\r\n\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Customer Services \u2013 PartsPro+ Sales Representatives Meeting ONE STAR One Team            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000QAA8n&oid=00D0Y000000qKtg&lastMod=1778517235000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Mercedes-Benz Customer Services Meeting Venditori PartsPro+<\/div>\r\n\t\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Customer Services \u2013 PartsPro+ Sales Representatives Meeting ONE STAR One Team                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000rb5BtMAI\" data-id=\"a0KR200000rb5BtMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il futuro della riparazione passa dai dati: i numeri di parco circolante, ricamb<\/div>\r\n\t\t\t\tThe future of repair depends on data: fleet, parts, and market numbers guiding repairers' choices            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Bonalumi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of Marketing, Consulting, Service & Delivery,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quattroruote Professional<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il futuro della riparazione passa dai dati: i numeri di parco circolante, ricamb<\/div>\r\n\t\t\t\t\tThe future of repair depends on data: fleet, parts, and market numbers guiding repairers' choices                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe evolution of the <strong>vehicle fleet<\/strong>, <strong>average vehicle age<\/strong>, shifting <strong>fuel types<\/strong>, and the rising <strong>cost of spare parts<\/strong> are profoundly changing the <strong>repair market<\/strong>.\r\n\r\nBut which trends are set to truly impact the daily work of repairers? Through <strong>market data<\/strong>, <strong>analysis<\/strong>, and <strong>forecasting scenarios<\/strong>, we will map out the concrete dynamics reshaping the automotive <strong>aftersales sector<\/strong>. This is an opportunity to understand how <strong>maintenance demand<\/strong>, <strong>business opportunities<\/strong>, and <strong>customer behaviors<\/strong> will evolve, turning numbers into practical tools to make more informed decisions and better prepare for the challenges of the coming years                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000P4NndMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TIiQ6&oid=00D0Y000000qKtg&lastMod=1784553929000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Bonalumi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of Marketing, Consulting, Service & Delivery,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quattroruote Professional<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR2000010gWmKMAU\" data-id=\"a0KR2000010gWmKMAU\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Salieri Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Salieri&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.15 PM - 3.15 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting FUCHS<\/div>\r\n\t\t\t\tLubricants in the Planetary Storm: Insights, Experiences and Proposals            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by FUCHS Lubricanti                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tUmberto Seletto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Editorial Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLorenzo Titaro                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Network & Fleet Business Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Nexus Automotive Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGerardo Altieri                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Aftersales Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">GWM Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAntonino Gregorio                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Fuchs Lubrificanti Spa<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000001ik6b&oid=00D0Y000000qKtg&lastMod=1720172531000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting FUCHS<\/div>\r\n\t\t\t\t\tLubricants in the Planetary Storm: Insights, Experiences and Proposals                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by FUCHS Lubricanti                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tBest practices in product crisis management, including how to communicate effectively with customers and suppliers.\r\nA conversation on the current state of the industry and the key priorities for dealership aftersales.\r\nGerardo Altieri, Aftersales Manager, GWM.\r\nFUCHS: experiences of advanced collaboration and the importance of looking beyond traditional approaches.\r\nLorenzo Titaro, Nexus Automotive Italia \u2013 Sales Director, N-Service Srl & Workshop Network Manager.\r\nModerated by Umberto Seletto, Editorial Director, InterAutoNews.\r\nClosing remarks by Antonino Gregorio, Automotive OEM\/AAM Division Director, FUCHS                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QsaE1MAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaRKF&oid=00D0Y000000qKtg&lastMod=1790241454000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tUmberto Seletto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Editorial Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QwYWzMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaiEb&oid=00D0Y000000qKtg&lastMod=1790242169000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLorenzo Titaro                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Network & Fleet Business Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Nexus Automotive Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QyJwrMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaQkj&oid=00D0Y000000qKtg&lastMod=1790236999000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGerardo Altieri                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Aftersales Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">GWM Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Oko7FMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WahOz&oid=00D0Y000000qKtg&lastMod=1790241954000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAntonino Gregorio                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Fuchs Lubrificanti Spa<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000Ven8FMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000Ven8FMAR\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.30&nbspPM-15.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000Ven8FMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raydRMAQ\" data-id=\"a0KR200000raydRMAQ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Guidare il cambiamento: tra leadership e sviluppo delle persone<\/div>\r\n\t\t\t\tLeading Change: Between Leadership and People Development            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tSilvia Zanella                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Manager, author, expert on the future of work                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMarco Tripisciano                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                HR Manager & Digital Transformation Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Gruppo L'Automobile<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlex Fava                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Innovation Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Guidare il cambiamento: tra leadership e sviluppo delle persone<\/div>\r\n\t\t\t\t\tLeading Change: Between Leadership and People Development                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe growth of <strong>after-sales<\/strong> increasingly depends on the ability to lead <strong>people<\/strong> and <strong>organizations<\/strong> in a constantly evolving environment. Between the difficulty of finding new talent and the demand for increasingly specialized <strong>skills<\/strong>, the role of the <strong>service manager<\/strong> is changing. The session will offer an analysis of the main challenges related to people management, diving into the topics of <strong>leadership<\/strong>, <strong>skill development<\/strong>, and <strong>organizational well-being<\/strong>, featuring insights from a <strong>dealer<\/strong> who will share their own transformation experience                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PBnLZMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TRBjS&oid=00D0Y000000qKtg&lastMod=1784727266000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tSilvia Zanella                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Manager, author, expert on the future of work<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfL7VMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Sz2OB&oid=00D0Y000000qKtg&lastMod=1783929552000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMarco Tripisciano                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>HR Manager & Digital Transformation Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Gruppo L'Automobile<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtWrdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzp&oid=00D0Y000000qKtg&lastMod=1679993245000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlex Fava                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Innovation Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR2000013DwgfMAC\" data-id=\"a0KR2000013DwgfMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable dealer_associations'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Mozart Room | 1&lt;sup&gt;st&lt;\\\/s Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;dealer_associations&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tDealer Associations' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Mozart&nbspRoom&nbsp|&nbsp1<sup>st<\/s&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.45 PM - 5.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">ASSEMBLEA ASSOCIATI Asib<\/div>\r\n\t\t\t\tAsib - MEMBERS' ASSEMBLY            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\tEvent organized by ASIB \u2013 Italian BMW Service Association                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">ASSEMBLEA ASSOCIATI Asib<\/div>\r\n\t\t\t\t\tAsib - MEMBERS' ASSEMBLY                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\t\tEvent organized by ASIB \u2013 Italian BMW Service Association                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ucy4mMAA\" data-id=\"a0KR200000ucy4mMAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il valore del fleet manager: comprendere un interlocutore sempre pi\u00f9 strategico<\/div>\r\n\t\t\t\tThe value of the fleet manager: understanding an increasingly strategic role            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il valore del fleet manager: comprendere un interlocutore sempre pi\u00f9 strategico<\/div>\r\n\t\t\t\t\tThe value of the fleet manager: understanding an increasingly strategic role                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tNearly half of all cars registered in Italy are linked to a <strong>business customer<\/strong>, but their real value for the dealer is determined after the sale. <strong>Quintegia<\/strong>\u2019s latest research on <strong>corporate mobility<\/strong> reveals three signals the market is still struggling to capture: a <strong>wealth of trust<\/strong> that companies place in dealers but that no one has yet fully leveraged, large fleets willing to pay for <strong>services<\/strong> that are not currently included in any price list, and <strong>demand for after-sales services<\/strong> that is set to evolve sooner than expected. For service leaders, a new game is about to begin: this session explores how to stay ahead of it                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Ntb05MAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000ZQr2vMAD\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000ZQr2vMAD\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.30&nbspPM-15.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000ZQr2vMAD\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR2000010ZaksMAC\" data-id=\"a0KR2000010ZaksMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Salieri Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Salieri&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.30 PM - 4.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting DTS<\/div>\r\n\t\t\t\tOpportunities to Leverage Technology and Innovation in the After-Sales Business            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by D.T.S.                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMichele Casadio                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Account Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">DTS<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Camazzola                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AVILOO GmbH<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TVKeT&oid=00D0Y000000qKtg&lastMod=1784817863000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting DTS<\/div>\r\n\t\t\t\t\tOpportunities to Leverage Technology and Innovation in the After-Sales Business                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by D.T.S.                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn this workshop, following an overview by Luca Montagner of the changes taking place in the after-sales sector and the related challenges for dealers, the focus will shift to some of the solutions offered by DTS to improve the efficiency of service operations.\r\nMichele Casadio, Account Manager at DTS, will present some of the company\u2019s latest equipment designed to help dealerships take advantage of new business opportunities, with a particular focus on innovative tools that combine advanced technology with ease of use.\r\nThe presentation will also include practical examples, highlighting the benefits these solutions can bring to both dealerships and end customers                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RHpcrMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Wx6dF&oid=00D0Y000000qKtg&lastMod=1790847168000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMichele Casadio                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Account Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">DTS<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RY0HNMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XNzNx&oid=00D0Y000000qKtg&lastMod=1791548040000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Camazzola                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AVILOO GmbH<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000raSleMAE\" data-id=\"a0KR200000raSleMAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.45 PM - 4.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Veicoli fuori uso: nuove regole del quadro normativo<\/div>\r\n\t\t\t\tEnd-of-life vehicles: New Rules under the Regulatory Framework            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLorella Volpato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ADA Associazione Demolitori Auto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autodemolizione Volpato<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMarco Grilli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Lawyer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Studio Legale Tributario Grilli<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Legal Counsel,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Veicoli fuori uso: nuove regole del quadro normativo<\/div>\r\n\t\t\t\t\tEnd-of-life vehicles: New Rules under the Regulatory Framework                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe new <strong>Regulation (EU) 2026\/1738<\/strong>, which will progressively replace the current European regulatory framework, has the stated <strong>objective of contributing to the functioning of the internal market, preventing and reducing the negative impacts of end-of-life vehicle management, and ensuring a high level of protection of the environment and human health<\/strong>. To better achieve these objectives, the Regulation introduces a process of harmonisation across the European Union.\r\nDuring this session, <strong>Quintegia<\/strong>, with the support of <strong>lawyer Marco A. Grilli<\/strong>, will first discuss with <strong>Vannia Gava, Italian Deputy Minister for the Environment and Energy Security<\/strong>, the key <strong>role that Member States<\/strong> will play in defining the organisational, administrative and procedural arrangements for the management of end-of-life vehicles.\r\nThe session will then explore, together with <strong>Lorella Volpato, Vice President of ADA<\/strong>, the main changes introduced by the new Regulation and their <strong>impact on collection points and authorised treatment facilities<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QqV7BMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WI8BB&oid=00D0Y000000qKtg&lastMod=1789717872000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLorella Volpato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ADA Associazione Demolitori Auto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Autodemolizione Volpato<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtYDVMA3\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R2000000N6BB&oid=00D0Y000000qKtg&lastMod=1711620609000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMarco Grilli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Lawyer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Studio Legale Tributario Grilli<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Legal Counsel,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vJ2enMAC\" data-id=\"a0KR200000vJ2enMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.45 PM - 4.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Misurare la Future Readiness: dove si posiziona oggi la tua concessionaria?<\/div>\r\n\t\t\t\tMeasuring Future Readiness: where does your dealership stand today?            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Misurare la Future Readiness: dove si posiziona oggi la tua concessionaria?<\/div>\r\n\t\t\t\t\tMeasuring Future Readiness: where does your dealership stand today?                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR2000010go1VMAQ\" data-id=\"a0KR2000010go1VMAQ\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t4.00 PM - 5.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting TUNAP<\/div>\r\n\t\t\t\tWhy HEALTH in After-Sales Is Good Business for Everyone            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by TUNAP                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tUmberto Seletto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Editorial Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiancarlo Slongo                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                COO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">TUNAP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMario Balzanelli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Emergency Medicine Specialist and Director of S.I.S. 118,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">TUNAP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Custumer Services Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015070000005QNA&oid=00D0Y000000qKtg&lastMod=1691070426000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting TUNAP<\/div>\r\n\t\t\t\t\tWhy HEALTH in After-Sales Is Good Business for Everyone                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by TUNAP                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tHealth enters the workshop, becoming a new source of value for the after-sales business. This session explores how protecting workshop staff, regulatory compliance, and driver well-being can become drivers of customer loyalty and new business opportunities for dealerships. Through a discussion featuring TUNAP, Mercedes and Dr. Balzanelli, moderated by InterAutoNews, vehicle maintenance takes on a broader role: no longer just about taking care of the vehicle, but also about improving air quality, safety and health                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QsaE1MAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaRKF&oid=00D0Y000000qKtg&lastMod=1790241454000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tUmberto Seletto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Editorial Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000R20VrMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WeiHe&oid=00D0Y000000qKtg&lastMod=1790325092000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiancarlo Slongo                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>COO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">TUNAP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QayRhMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WecIh&oid=00D0Y000000qKtg&lastMod=1790324776000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMario Balzanelli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Emergency Medicine Specialist and Director of S.I.S. 118,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">TUNAP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QyHQPMA3\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WsY8j&oid=00D0Y000000qKtg&lastMod=1790754376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Custumer Services Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000udVmzMAE\" data-id=\"a0KR200000udVmzMAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-circle-play\" title=\"Streaming available\"><\/i>\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t4.00 PM - 5.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dalla prenotazione alla pianificazione: l'intelligenza artificiale per gestire l<\/div>\r\n\t\t\t\tFrom Booking to Scheduling: AI for Managing Workshop Agendas            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDario Tirloni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">TIRLONI & C.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDavide Bonavida                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Country Manager - Italy,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autoflows<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dalla prenotazione alla pianificazione: l'intelligenza artificiale per gestire l<\/div>\r\n\t\t\t\t\tFrom Booking to Scheduling: AI for Managing Workshop Agendas                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tHow can the <strong>workshop agenda<\/strong> be transformed from a passive tool into a lever for <strong>generating new opportunities<\/strong>? Drawing on the <strong>real-world experience<\/strong> of <strong>Tirloni & C.<\/strong> dealership, the session addresses some of the key challenges in after-sales management and explores how <strong>data, automation and artificial intelligence<\/strong> can help reach customers at the right time, re-engage those who have drifted away, and make <strong>workshop planning<\/strong> more effective                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PRIKDMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TvA3Z&oid=00D0Y000000qKtg&lastMod=1785502497000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDario Tirloni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">TIRLONI & C.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OyMSrMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TIrOX&oid=00D0Y000000qKtg&lastMod=1784535386000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDavide Bonavida                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Country Manager - Italy,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Autoflows<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeyRpMAJ\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeyRpMAJ\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>16.30&nbspPM-17.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeyRpMAJ\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raeWlMAI\" data-id=\"a0KR200000raeWlMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t4.30 PM - 5.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Prepararsi al futuro: idee, innovazione e strategie condivise tra OEM e dealer<\/div>\r\n\t\t\t\tPreparing for the future: ideas, innovation, and shared strategies between OEMs and dealers            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGerardo Altieri                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Aftersales Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">GWM Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Mattiello                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Business Futurist, Author & Entrepreneur                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tNicola Pasqualin                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Researcher, E-Commerce Coordinator & EV Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Prepararsi al futuro: idee, innovazione e strategie condivise tra OEM e dealer<\/div>\r\n\t\t\t\t\tPreparing for the future: ideas, innovation, and shared strategies between OEMs and dealers                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe transformations affecting the <strong>sector<\/strong> require a vision capable of going beyond <strong>daily operations<\/strong>. Opening the session will be <strong>Alberto Mattiello<\/strong>, <strong>business futurist<\/strong>, international advisor, and one of the most authoritative Italian experts on <strong>innovation<\/strong> and <strong>new business models<\/strong>. A professor at international universities such as <strong>Imperial College<\/strong> and <strong>Bocconi<\/strong>, and <strong>Head of Innovation<\/strong> at Retail Hub, Mattiello helps companies and organizations understand how <strong>emerging technologies<\/strong> and shifting <strong>consumer<\/strong> behaviors are reshaping the <strong>market<\/strong>. The session will conclude with the <strong>DealerSTAT Service 2026<\/strong>, an appointment that will award the manufacturer capable of ensuring the highest level of <strong>dealer network satisfaction<\/strong> in the <strong>after-sales<\/strong> area                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QyJwrMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaQkj&oid=00D0Y000000qKtg&lastMod=1790236999000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGerardo Altieri                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Aftersales Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">GWM Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OevZdMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SjFvd&oid=00D0Y000000qKtg&lastMod=1783413629000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Mattiello                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Business Futurist, Author & Entrepreneur<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfD0HMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtSt4MAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001H0GX&oid=00D0Y000000qKtg&lastMod=1681986563000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tNicola Pasqualin                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Researcher, E-Commerce Coordinator & EV Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR2000012XmnOMAS\" data-id=\"a0KR2000012XmnOMAS\"\r\n     class=\"schedule-item isotope-item clickable searchable dealer_associations'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;dealer_associations&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tDealer Associations' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t5.00 PM - 6.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting Federauto<\/div>\r\n\t\t\t\tFederauto Meeting \u2013 Margins, Leasing, Dealer Agreements            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\tMeeting reserved for Dealers                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMassimo Ghenzer                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Aret\u00e9<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tSalvatore Saladino                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                General Manager Italy & International Growth,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Dataforce Italia S.r.l.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Dataforce<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMassimo Artusi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPlinio Vanini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Vice President responsible for the Passenger Car Sector,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autotorino<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tElisa Giubilato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Retail Channel Expert                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R200000A4l7R&oid=00D0Y000000qKtg&lastMod=1743416634000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting Federauto<\/div>\r\n\t\t\t\t\tFederauto Meeting \u2013 Margins, Leasing, Dealer Agreements                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\t\tMeeting reserved for Dealers                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe future of dealerships is being shaped now, together                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RhzALMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XcxyX&oid=00D0Y000000qKtg&lastMod=1791996604000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMassimo Ghenzer                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Aret\u00e9<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Rhx6xMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Xd0ht&oid=00D0Y000000qKtg&lastMod=1791997915000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tSalvatore Saladino                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>General Manager Italy & International Growth,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Dataforce Italia S.r.l.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Dataforce<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RWNtBMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XX6Jn&oid=00D0Y000000qKtg&lastMod=1791878313000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMassimo Artusi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RhzWvMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Xcogl&oid=00D0Y000000qKtg&lastMod=1791997064000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPlinio Vanini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Vice President responsible for the Passenger Car Sector,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Autotorino<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OkEyDMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gu0E&oid=00D0Y000000qKtg&lastMod=1679993993000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tElisa Giubilato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Retail Channel Expert<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeewBMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeewBMAR\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM-11:00AM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeewBMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000wLiHhMAK\" data-id=\"a0KR200000wLiHhMAK\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Mercedes-Benz PC Customer Services Meeting Officine Autorizzate<\/div>\r\n\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Passenger Cars Customer Services \u2013 Authorized Repairers Meeting ONE STAR One Network            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000QAA8n&oid=00D0Y000000qKtg&lastMod=1778517235000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Mercedes-Benz PC Customer Services Meeting Officine Autorizzate<\/div>\r\n\t\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz Passenger Cars Customer Services \u2013 Authorized Repairers Meeting ONE STAR One Network                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000raB1fMAE\" data-id=\"a0KR200000raB1fMAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 10.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Nuovi brand e risposte al mercato: quando le strategie incontrano il prezzo<\/div>\r\n\t\t\t\tNew brands and market responses: when value strategies meet price            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDanilo Zatta                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Partner,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Implement Consulting Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLaura Papa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Jameel Motors Italy - Geely e Zeekr<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tElisa Giubilato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Retail Channel Expert                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Nuovi brand e risposte al mercato: quando le strategie incontrano il prezzo<\/div>\r\n\t\t\t\t\tNew brands and market responses: when value strategies meet price                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe arrival of <strong>new brands<\/strong> is shifting the balance of the <strong>market<\/strong> and will have an increasingly significant impact on <strong>after-sales<\/strong> as well. The session will analyze how these transformations will influence the <strong>business<\/strong> and what strategies <strong>dealerships<\/strong> and <strong>manufacturers<\/strong> can adopt to seize the opportunities. Following the analysis by Quintegia and a discussion with a manufacturer, <strong>Danilo Zatta<\/strong>, one of the leading international experts in <strong>pricing<\/strong> and growth strategies, will take the floor. A consultant for multinationals and SMEs, author of numerous publications, and defined by the <strong>Financial Times<\/strong> as \"one of the world's leading minds on pricing,\" he will show how price can become a strategic lever to increase <strong>profitability<\/strong> and create <strong>value<\/strong>, going beyond mere downward competition                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OEZkrMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000S54pF&oid=00D0Y000000qKtg&lastMod=1782200326000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDanilo Zatta                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Partner,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Implement Consulting Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QBPNVMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000VGVHJ&oid=00D0Y000000qKtg&lastMod=1787919045000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLaura Papa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Jameel Motors Italy - Geely e Zeekr<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OkEyDMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gu0E&oid=00D0Y000000qKtg&lastMod=1679993993000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tElisa Giubilato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Retail Channel Expert<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000udDoMMAU\" data-id=\"a0KR200000udDoMMAU\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 10.15 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Studenti e imprese: confronto sul futuro del lavoro<\/div>\r\n\t\t\t\tStudents and Businesses: A Debate on the Future of Work            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiorgio Sbrissa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ENAIP NET I.S.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMassimo Ruffa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Owner,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Ruffa Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Confartigianato Meccatronici - Gommisti<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMario Andreassi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Owner,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Andreassi Car Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Confartigianato Carrozzieri<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiorgia Banchini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Mechatronics Instructor and Tutor,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ENAIP Lombardia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Studenti e imprese: confronto sul futuro del lavoro<\/div>\r\n\t\t\t\t\tStudents and Businesses: A Debate on the Future of Work                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe future of <strong>aftersales<\/strong> is built not only through innovation, but also through <strong>dialogue<\/strong> between those preparing to enter the <strong>workforce<\/strong> and those who lead workshops every day. In this session, organized in collaboration with <strong>ENAIP, students and business owners<\/strong> will engage in an open discussion about their respective <strong>expectations<\/strong>, highlighting the <strong>needs<\/strong>, <strong>priorities<\/strong>, and perspectives that often align\u2014and sometimes differ.\r\n\r\nWhat <strong>skills<\/strong> are companies looking for today? What do <strong>young people<\/strong> expect from a career in the workshop? How can the sector become more attractive and <strong>foster a stronger connection<\/strong> between talent and employment opportunities? A direct and engaging discussion to explore how the future of the automotive industry can be shaped together by investing in <strong>talent<\/strong>, <strong>education<\/strong>, and <strong>new career opportunities<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OiuiDMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000T2a9y&oid=00D0Y000000qKtg&lastMod=1784019088000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiorgio Sbrissa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ENAIP NET I.S.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QXMVpMAP\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XNHgH&oid=00D0Y000000qKtg&lastMod=1791530164000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMassimo Ruffa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Owner,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Ruffa Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Confartigianato Meccatronici - Gommisti<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RGSonMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XNIIz&oid=00D0Y000000qKtg&lastMod=1791530459000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMario Andreassi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Owner,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Andreassi Car Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Confartigianato Carrozzieri<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000RVHhlMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000XNInd&oid=00D0Y000000qKtg&lastMod=1791530620000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiorgia Banchini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Mechatronics Instructor and Tutor,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ENAIP Lombardia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wMVesMAG\" data-id=\"a0KR200000wMVesMAG\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.30 AM - 12.45 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Volvo Car Italia<\/div>\r\n\t\t\t\tVolvo Car Italia - Service Conference Volvo 2026            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R200000BCGnR&oid=00D0Y000000qKtg&lastMod=1745850781000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Volvo Car Italia<\/div>\r\n\t\t\t\t\tVolvo Car Italia - Service Conference Volvo 2026                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vIyzOMAS\" data-id=\"a0KR200000vIyzOMAS\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.45 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Organizzazione, processi e monitoraggio: \u00e8 tempo di sbloccare il potenziale dell<\/div>\r\n\t\t\t\tOrganization, Processes and Performance Monitoring: unlocking your repair shop's full potential            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Organizzazione, processi e monitoraggio: \u00e8 tempo di sbloccare il potenziale dell<\/div>\r\n\t\t\t\t\tOrganization, Processes and Performance Monitoring: unlocking your repair shop's full potential                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000X7gPKMAZ\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000X7gPKMAZ\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>11.00&nbspAM-12.00PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000X7gPKMAZ\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000vJF0zMAG\" data-id=\"a0KR200000vJF0zMAG\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.45 AM - 11.45 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">La nuova geografia del post-vendita: mercato, rete e opportunit\u00e0<\/div>\r\n\t\t\t\tThe new geography of aftersales: market, network and opportunities            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRiccardo Patrese                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Former Italian racing driver                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">La nuova geografia del post-vendita: mercato, rete e opportunit\u00e0<\/div>\r\n\t\t\t\t\tThe new geography of aftersales: market, network and opportunities                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe <strong>automotive aftersales market<\/strong> is undergoing significant change: <strong>customer needs<\/strong> are evolving, <strong>fleets and leasing<\/strong> are playing an increasingly important role, and <strong>new skills<\/strong> are required to service vehicles equipped with ever <strong>more advanced technologies<\/strong>.\r\nThis workshop, promoted by <strong>AsConAuto<\/strong>, will explore the ongoing transformations and <strong>emerging business opportunities<\/strong> for automotive repair professionals. <strong>From Genuine Parts to digitalization<\/strong>, <strong>from training in electric mobility to new service models for the leasing and rental sector<\/strong>, the discussion will focus on understanding where value is shifting and how to navigate change.\r\nThe event will conclude with <strong>Riccardo Patrese, former Formula 1 driver<\/strong>, who will bring his extraordinary <strong>experience both on and off the track<\/strong> to <strong>Service Day<\/strong>. In a dedicated interview, he will share his insights into the challenges, decisions, and values that shape every professional journey                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QOLifMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Veyja&oid=00D0Y000000qKtg&lastMod=1788767144000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRiccardo Patrese                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Former Italian racing driver<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR2000012RBaRMAW\" data-id=\"a0KR2000012RBaRMAW\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t                            <i class=\"fa-solid fa-envelope-open-text\"\r\n                               title=\"Reserved event\"><\/i>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.00 AM - 12.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Mercedes-Benz VAN Customer Services Meeting Officine Autorizzate<\/div>\r\n\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz VANS Customer Services \u2013 Authorized Repairers Meeting One Team, One Goal            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000QAA8n&oid=00D0Y000000qKtg&lastMod=1778517235000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Mercedes-Benz VAN Customer Services Meeting Officine Autorizzate<\/div>\r\n\t\t\t\t\tMercedes-Benz Italia \u2013 Mercedes-Benz VANS Customer Services \u2013 Authorized Repairers Meeting One Team, One Goal                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vItA7MAK\" data-id=\"a0KR200000vItA7MAK\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dove nasce la fiducia: l'incontro tra consumatore e officina<\/div>\r\n\t\t\t\tWhere Trust Begins: The Meeting Point Between Customers and the Workshop            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dove nasce la fiducia: l'incontro tra consumatore e officina<\/div>\r\n\t\t\t\t\tWhere Trust Begins: The Meeting Point Between Customers and the Workshop                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VepmkMAB\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VepmkMAB\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM-13.00PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VepmkMAB\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000rb2NhMAI\" data-id=\"a0KR200000rb2NhMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Gestire il service in modo efficiente: applicazione del Lean Management<\/div>\r\n\t\t\t\tManaging service efficiently: applying Lean Management to free up margin            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAndrea Payaro                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Professor of Business Administration                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPasquale Fiorentino                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Car Lovers Roma<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandro Morganti                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CFO, Customer Experience & Network Development Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Toyota Motor Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Gestire il service in modo efficiente: applicazione del Lean Management<\/div>\r\n\t\t\t\t\tManaging service efficiently: applying Lean Management to free up margin                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tEvery <strong>inefficiency<\/strong> reduces <strong>productivity<\/strong> and directly impacts the <strong>profitability<\/strong> of <strong>after-sales<\/strong>. The session will show how <strong>Lean Management<\/strong> can become a concrete method to optimize processes, eliminate waste, and improve <strong>service performance<\/strong>. Opening the session will be <strong>Andrea Payaro<\/strong>, a university professor and one of Italy's leading experts in organization and <strong>Lean Management<\/strong>, who will illustrate the principles and benefits of this approach. Following that, a <strong>manufacturer<\/strong> and a <strong>dealer<\/strong> will share experiences and concrete case studies, showing how the application of <strong>Lean<\/strong> can generate measurable results and create new value for the <strong>business<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OVa9RMAT\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SWs3Z&oid=00D0Y000000qKtg&lastMod=1782980152000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAndrea Payaro                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Professor of Business Administration<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PDWv4MAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TUXXL&oid=00D0Y000000qKtg&lastMod=1784799456000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPasquale Fiorentino                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Car Lovers Roma<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QyLdhMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WaRC9&oid=00D0Y000000qKtg&lastMod=1790237105000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandro Morganti                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CFO, Customer Experience & Network Development Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Toyota Motor Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Ntb05MAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000rb4PVMAY\" data-id=\"a0KR200000rb4PVMAY\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.15 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Costruire una squadra vincente: il valore delle persone in officina<\/div>\r\n\t\t\t\tBuilding a Winning Team: The Value of People in the Repair Shop            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabrizio Cotza                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Costruire una squadra vincente: il valore delle persone in officina<\/div>\r\n\t\t\t\t\tBuilding a Winning Team: The Value of People in the Repair Shop                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\t<strong>People<\/strong> are the driving force behind every workshop. Engaging, developing, and empowering them means creating a <strong>positive work environment<\/strong> while delivering tangible business results. In this session, <strong>Fabrizio Cotza<\/strong> will explore effective strategies for leading teams, developing a <strong>leadership<\/strong> style that inspires motivation, encourages collaboration, and brings out the strengths of every individual.\r\n\r\nThrough <strong>practical examples<\/strong> and <strong>proven management tools<\/strong>, the session will address key topics such as <strong>communication<\/strong>, <strong>delegation<\/strong>, <strong>employee engagement<\/strong>, and <strong>skills development<\/strong>, showing how human capital can become a lasting <strong>competitive advantage<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OqvVpMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0151n000002m8ma&oid=00D0Y000000qKtg&lastMod=1567003726000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabrizio Cotza                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ralrXMAQ\" data-id=\"a0KR200000ralrXMAQ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.30 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dalla Pianificazione al Profitto: come aumentare capacit\u00e0 produttiva e ROI in ca<\/div>\r\n\t\t\t\tFrom Planning to Profit: Increasing production Capacity and ROI Through a Data-Driven Approach            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tCinzia Carbone                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Area Sales Director Italy, Malta, Greece and Cyprus,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Solera<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tSilvano Oneto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">GC GROUP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dalla Pianificazione al Profitto: come aumentare capacit\u00e0 produttiva e ROI in ca<\/div>\r\n\t\t\t\t\tFrom Planning to Profit: Increasing production Capacity and ROI Through a Data-Driven Approach                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tHaving a full schedule does not necessarily mean operating efficiently. Delays, unbalanced workloads, and hidden bottlenecks can limit a body shop's productive capacity and reduce profitability, even when there is no shortage of work. This session will demonstrate how a <strong>data-driven approach<\/strong> to <strong>planning<\/strong> enables businesses to measure actual capacity, allocate workloads more effectively, and anticipate issues before they turn into delays. Through <strong>practical examples<\/strong> and <strong>operational metrics<\/strong>, participants will learn how to recover productive hours, increase <strong>ROI<\/strong>, and generate additional profit without requiring further investment. The session will conclude with a real-world case study from a <strong>repair shop<\/strong>, sharing the results achieved in terms of greater control, higher productivity, and improved on-time delivery through a data-driven planning approach                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PPBUvMAP\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TqITB&oid=00D0Y000000qKtg&lastMod=1785400491000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tCinzia Carbone                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Area Sales Director Italy, Malta, Greece and Cyprus,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Solera<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Qd1lHMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000W6Gnd&oid=00D0Y000000qKtg&lastMod=1789469390000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tSilvano Oneto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">GC GROUP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000WsRYfMAN\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000WsRYfMAN\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>13.30&nbspPM-14.30PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000WsRYfMAN\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000vJCpUMAW\" data-id=\"a0KR200000vJCpUMAW\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t1.45 PM - 2.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">La presenza digitale delle concessionarie: funzionalit\u00e0, servizi e nuove tendenz<\/div>\r\n\t\t\t\tDealerships' digital presence: website features, services, and new trends            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">La presenza digitale delle concessionarie: funzionalit\u00e0, servizi e nuove tendenz<\/div>\r\n\t\t\t\t\tDealerships' digital presence: website features, services, and new trends                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wSoAAMA0\" data-id=\"a0KR200000wSoAAMA0\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il posizionamento parte da qui: generare fiducia e valore per farsi scegliere da<\/div>\r\n\t\t\t\tPositioning Starts Here: Building Trust and Value to Become the Customer's First Choice            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMax Gandin                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Trainer and Founder,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">VENDERE IN OFFICINA\u00ae<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il posizionamento parte da qui: generare fiducia e valore per farsi scegliere da<\/div>\r\n\t\t\t\t\tPositioning Starts Here: Building Trust and Value to Become the Customer's First Choice                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tCompetition is not won solely through <strong>service quality<\/strong>, but through the <strong>perception<\/strong> customers develop before they even step into the workshop. Why are some businesses seen as the natural choice, while others end up competing primarily on price? This session explores the key factors that shape a <strong>workshop's positioning<\/strong>, from <strong>specialization<\/strong> and <strong>reputation<\/strong> to the <strong>customer experience<\/strong> and the ability to communicate its unique <strong>value<\/strong>. A practical journey to understand how to <strong>differentiate<\/strong> your business, establish a distinctive position in the market, and become the <strong>customer's preferred choice<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PLwXFMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TiRv3&oid=00D0Y000000qKtg&lastMod=1785241106000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMax Gandin                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Trainer and Founder,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">VENDERE IN OFFICINA\u00ae<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000WsHaxMAF\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000WsHaxMAF\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.30&nbspPM-15.30PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000WsHaxMAF\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000rb1cwMAA\" data-id=\"a0KR200000rb1cwMAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;Garage Formativi&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Revisioni: mercato, margini e nuove opportunit\u00e0<\/div>\r\n\t\t\t\tVehicle Inspection: Market, Profitability and New Opportunities            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t                    <h5 class=\"ws-path-label\">Recomended Path<\/h5>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-path\">Garage Formativi<\/div>\r\n\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiorgio Casalino                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Country Manager DEKRA Vehicle Inspection Italy,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">DEKRA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Revisioni: mercato, margini e nuove opportunit\u00e0<\/div>\r\n\t\t\t\t\tVehicle Inspection: Market, Profitability and New Opportunities                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\t<strong>Vehicle inspection<\/strong> represents a high-potential business for <strong>workshops<\/strong>, <strong>dealerships<\/strong>, and <strong>specialized centers<\/strong>, but the market is entering a new phase. <strong>Regulatory developments<\/strong>, the increasing <strong>technological complexity of vehicles<\/strong>, and <strong>digitalization<\/strong> are transforming operations, skills, and business models.\r\nHow will the market evolve? What impact will new regulations, increasingly complex vehicle technologies, digitalization, and evolving business models have on the sector? A concrete analysis of <strong>market data<\/strong>, <strong>profitability<\/strong>, and <strong>future scenarios<\/strong> to understand how to enhance, develop, and protect a business that is set to play an increasingly important role in the automotive after-sales market                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Qxc3tMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WSNCA&oid=00D0Y000000qKtg&lastMod=1790073280000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiorgio Casalino                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Country Manager DEKRA Vehicle Inspection Italy,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">DEKRA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000raik8MAA\" data-id=\"a0KR200000raik8MAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:&quot;&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dove conviene crescere: come scegliere i business su cui investire<\/div>\r\n\t\t\t\tWhere it pays to grow: how to choose the businesses to invest in to build a distinctive service            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Custumer Services Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of International Development,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dove conviene crescere: come scegliere i business su cui investire<\/div>\r\n\t\t\t\t\tWhere it pays to grow: how to choose the businesses to invest in to build a distinctive service                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tGrowth opportunities in <strong>after-sales<\/strong> are not the same for everyone. To achieve results, it is essential to understand which <strong>businesses<\/strong> offer the greatest potential and to develop the <strong>skills<\/strong>, processes, and services capable of maximizing them. Starting from the findings of the <strong>After-sales Navigator<\/strong>, the session will offer an overview of the main development opportunities, with the contribution of <strong>industry experts<\/strong> and the perspective of a <strong>manufacturer<\/strong>. An opportunity to understand how to make <strong>targeted choices<\/strong> and transform <strong>after-sales<\/strong> into a truly distinctive element for the <strong>dealership<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QyHQPMA3\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000WsY8j&oid=00D0Y000000qKtg&lastMod=1790754376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Custumer Services Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzeMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of International Development,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#EFEFEF&#8221;][vc_column el_class=&#8221;d-none&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>The Service Day 2025 Content Program in PDF format<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a class=\"gradient-anchor-button gab-inverted-light gab-align-center\" href=\"https:\/\/tracking.quintegia.it\/?idc=a0tR200000Dma1pIAB&amp;lang=it\" target=\"_blank\" rel=\"noopener\">DOWNLOAD THE CONTENT PROGRAM<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^4167|url^https:\/\/www.serviceday.it\/wp-content\/uploads\/2026\/06\/SDAY26_biglietti_AsConAuto_header_fondo.webp|caption^null|alt^null|title^SDAY26_biglietti_AsConAuto_header_fondo|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text] ATTEND THE EVENT [\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text] DISCOVER THE SPEAKERS [\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;128px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; gap=&#8221;0px&#8221;][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css_animation=&#8221;none&#8221;][\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1790760190612{margin-bottom: -16px !important;}&#8221;][\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#EFEFEF&#8221;][vc_column el_class=&#8221;d-none&#8221;][vc_empty_space][vc_column_text] The Service Day 2025 Content Program in PDF format [\/vc_column_text][vc_empty_space][vc_column_text] DOWNLOAD THE CONTENT PROGRAM [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":3230,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4649","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agenda - Service Day<\/title>\n<meta name=\"robots\" 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