{"id":4649,"date":"2026-07-08T10:57:28","date_gmt":"2026-07-08T08:57:28","guid":{"rendered":"https:\/\/www.serviceday.it\/?page_id=4649"},"modified":"2026-07-09T12:05:32","modified_gmt":"2026-07-09T10:05:32","slug":"agenda-2026","status":"publish","type":"page","link":"https:\/\/www.serviceday.it\/en\/content-program\/agenda-2026\/","title":{"rendered":"Agenda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^4167|url^https:\/\/www.serviceday.it\/wp-content\/uploads\/2026\/06\/SDAY26_biglietti_AsConAuto_header_fondo.webp|caption^null|alt^null|title^SDAY26_biglietti_AsConAuto_header_fondo|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-8746a9ba920bb260\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-8746a9ba920bb260 uvc-3259  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-8746a9ba920bb260 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#FFFFFF;\"><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #f47721;\"><strong>CONTENUT PROGRAMM<\/strong><\/span><\/p>\n<p><\/div><\/div><div id=\"ultimate-heading-61296a9ba920bb2ac\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-61296a9ba920bb2ac uvc-4983 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-61296a9ba920bb2ac h2'  data-responsive-json-new='{\"font-size\":\"desktop:72px;\",\"line-height\":\"\"}' ><h2 style=\"font-weight:bold;color:#FFFFFF;\">2026 Agenda<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-61296a9ba920bb2ac .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  style=\"font-weight:normal;color:#FFFFFF;\"><\/p>\n<p style=\"text-align: left;\">Data, scenarios, real-world experiences, and practical tools: Check out the upcoming events to understand the evolution of after-sales service and choose the best path for your business.<\/p>\n<p><\/div><\/div>[vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"smaller-font-phone\"><a class=\"gradient-anchor-button gab-monochrome gab-thick\" href=\"https:\/\/www.serviceday.it\/en\/how-to-participate\/\" target=\"_blank\" rel=\"noopener\">ATTEND THE EVENT<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"smaller-font-phone\"><a class=\"gradient-anchor-button gab-monochrome gab-thick\" href=\"https:\/\/www.serviceday.it\/en\/content-program\/speakers-2026\/\" target=\"_blank\" rel=\"noopener\">DISCOVER THE SPEAKERS<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;128px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<div id=\"schedule_grid_6a9ba920bb3a2\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_type_workshop\"\r\n                class=\"q_plugin_filter q_plugin_filter_primary auto_start \"\r\n                data-key=\"search_type\" data-fields=\"search_type\" data-value=\"workshop\">\r\n            Quintegia Content Program        <\/button>\r\n    <\/div>\r\n<div id=\"schedule_grid_6a9ba920bb3a2\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_days_2026-10-15\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2026-10-15\">\r\n            Thursday 15<sup>th<\/sup>        <\/button>\r\n                    <button id=\"filter_days_2026-10-16\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2026-10-16\">\r\n            Friday 16<sup>th<\/sup>        <\/button>\r\n    <\/div>\r\n<div id=\"schedule_grid_6a9ba920bb3a2\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_room_a0bR200000RNt4MIAT\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Blue Room | Floor 2\"\r\n                style=\"background-color: #295CA9; border-color: #295CA9; color: #295CA9\">\r\n            Blue Room | Floor 2        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RO7jxIAD\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Auditorium Verdi | -1 Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Auditorium Verdi | -1 Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000RNzb8IAD\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Vivaldi Room | -1 Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Vivaldi Room | -1 Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000SHVFNIA5\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Quintegia Stand\"\r\n                style=\"background-color: #040603; border-color: #040603; color: #040603\">\r\n            Quintegia Stand        <\/button>\r\n    <\/div>\r\n    <div id=\"a0UR200000INUXiMAP\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INUXiMAP\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM-10.30AM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INUXiMAP\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000rawTZMAY\" data-id=\"a0KR200000rawTZMAY\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Una direzione, pi\u00f9 scelte: il post vendita come motore di crescita<\/div>\r\n\t\t\t\tOne direction, multiple choices: after-sales as a driver for growth and loyalty            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca D'Onofrio                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Volvo Car Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Dealer & Industry Senior Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of International Development,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Una direzione, pi\u00f9 scelte: il post vendita come motore di crescita<\/div>\r\n\t\t\t\t\tOne direction, multiple choices: after-sales as a driver for growth and loyalty                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\t<strong>After-sales<\/strong> is increasingly being called upon to play a <strong>strategic<\/strong> role in <strong>business<\/strong> growth. However, while the final destination is shared, the paths to get there can vary. Through the <strong>After-sales Navigator 2026<\/strong>, Quintegia will provide an analysis of the major shifts impacting the <strong>market<\/strong> and present the framework that will guide the entire <strong>Service Day<\/strong>. The scenario will be completed by a look at the industry's future prospects over the coming years and by the insights of a <strong>manufacturer<\/strong>, who will explain how to reinvent <strong>after-sales<\/strong> to win tomorrow's challenges.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Q8CHxMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000VGVNl&oid=00D0Y000000qKtg&lastMod=1787919101000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca D'Onofrio                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Volvo Car Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfD0HMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Of0JFMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzf&oid=00D0Y000000qKtg&lastMod=1679993137000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Dealer & Industry Senior Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzeMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of International Development,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VexltMAB\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VexltMAB\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>11:15&nbspPM-11:45&nbspAM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VexltMAB\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000udUSbMAM\" data-id=\"a0KR200000udUSbMAM\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.45 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Idee di marketing per vendere pi\u00f9 Ricambi Originali<\/div>\r\n\t\t\t\tMarketing ideas to sell more spare parts            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Idee di marketing per vendere pi\u00f9 Ricambi Originali<\/div>\r\n\t\t\t\t\tMarketing ideas to sell more spare parts                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn an increasingly competitive market, the <strong>quality<\/strong> and <strong>safety<\/strong> of <strong>Genuine Parts<\/strong> alone are no longer enough to drive demand. An <strong>effective marketing strategy<\/strong> is equally essential. This session will provide Service Managers and Parts Managers with practical ideas, tools, and actionable insights to enhance the value of Genuine Parts, increase <strong>sales<\/strong>, and strengthen <strong>customer relationships<\/strong>.\r\n\r\nThrough real-world examples, best practices, and practical recommendations, participants will explore the communication, promotional, and <strong>customer loyalty strategies<\/strong> that can make their offering more effective. An opportunity to understand how every customer interaction can be transformed into a <strong>growth opportunity<\/strong> for both the <strong>parts department<\/strong> and the <strong>dealership<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vI0wtMAC\" data-id=\"a0KR200000vI0wtMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Un solo asset, due business: Governare usato e post-vendita come un unico ciclo<\/div>\r\n\t\t\t\tOne asset, two businesses: Managing used vehicles and after-sales as a single value cycle            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Un solo asset, due business: Governare usato e post-vendita come un unico ciclo<\/div>\r\n\t\t\t\t\tOne asset, two businesses: Managing used vehicles and after-sales as a single value cycle                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeylBMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeylBMAR\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM-14.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeylBMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raWu8MAE\" data-id=\"a0KR200000raWu8MAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il cliente come patrimonio: dal valore economico al valore strategico<\/div>\r\n\t\t\t\tThe customer as an asset: from economic value to the strategic value of the relationship            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandra Farabegoli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Email Marketing Strategist                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tChristian Caldato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Customer Expert, Coordinator of Scientific Advisory Board,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il cliente come patrimonio: dal valore economico al valore strategico<\/div>\r\n\t\t\t\t\tThe customer as an asset: from economic value to the strategic value of the relationship                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tEvery <strong>client<\/strong> represents an asset to the activity, but not all contribute equally to <strong>business<\/strong> growth. Beyond the <strong>revenue<\/strong> generated today, it is crucial to understand the value that each <strong>relationship<\/strong> can create over time. Through an approach that integrates <strong>economic value<\/strong> and <strong>strategic client value<\/strong>, the session will demonstrate how to use existing information to identify which clients to invest in, strengthen <strong>loyalty<\/strong>, and guide <strong>commercial and service choices<\/strong> more effectively                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PJV3JMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Tdsvt&oid=00D0Y000000qKtg&lastMod=1785139789000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandra Farabegoli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Email Marketing Strategist<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtWEvMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000Hmxt&oid=00D0Y000000qKtg&lastMod=1710261806000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tChristian Caldato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Customer Expert, Coordinator of Scientific Advisory Board,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ud0slMAA\" data-id=\"a0KR200000ud0slMAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.30 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">I conti che contano: come gestire l'officina senza sorprese<\/div>\r\n\t\t\t\tThe Numbers That Matter: Managing Your Shop Without Surprises            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tStefano Artuso                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Tax Lawyer                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">I conti che contano: come gestire l'officina senza sorprese<\/div>\r\n\t\t\t\t\tThe Numbers That Matter: Managing Your Shop Without Surprises                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tAn efficient workshop is measured not only by the number and quality of the repairs it performs, but also by its ability to keep its <strong>financial performance<\/strong> under control. In this session, <strong>Stefano Artuso<\/strong> will guide participants through the essential tools for <strong>sound financial management<\/strong>, covering topics such as the analysis of <strong>key performance indicators<\/strong>, <strong>financial planning<\/strong>, and the tax aspects that influence <strong>profitability<\/strong>.\r\n\r\nWith a <strong>practical<\/strong> and <strong>results-oriented approach<\/strong>, the session will provide participants with useful insights to correctly interpret business data, make more informed decisions, and manage the workshop with <strong>greater control<\/strong>, <strong>reducing risks<\/strong> and preventing unexpected issues that could compromise its <strong>long-term success<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OipaTMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SnVwz&oid=00D0Y000000qKtg&lastMod=1783516222000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tStefano Artuso                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Tax Lawyer<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wY8ONMA0\" data-id=\"a0KR200000wY8ONMA0\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t1.45 PM - 2.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">New brand: un nuovo equilibrio nella gestione dell'officina<\/div>\r\n\t\t\t\tNew Brands: A New Balance in Workshop Management            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">New brand: un nuovo equilibrio nella gestione dell'officina<\/div>\r\n\t\t\t\t\tNew Brands: A New Balance in Workshop Management                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000rb5BtMAI\" data-id=\"a0KR200000rb5BtMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il futuro della riparazione passa dai dati: i numeri di parco circolante, ricamb<\/div>\r\n\t\t\t\tThe future of repair depends on data: fleet, parts, and market numbers guiding repairers' choices            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Bonalumi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of Marketing, Consulting, Service & Delivery,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quattroruote Professional<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il futuro della riparazione passa dai dati: i numeri di parco circolante, ricamb<\/div>\r\n\t\t\t\t\tThe future of repair depends on data: fleet, parts, and market numbers guiding repairers' choices                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe evolution of the <strong>vehicle fleet<\/strong>, <strong>average vehicle age<\/strong>, shifting <strong>fuel types<\/strong>, and the rising <strong>cost of spare parts<\/strong> are profoundly changing the <strong>repair market<\/strong>.\r\n\r\nBut which trends are set to truly impact the daily work of repairers? Through <strong>market data<\/strong>, <strong>analysis<\/strong>, and <strong>forecasting scenarios<\/strong>, we will map out the concrete dynamics reshaping the automotive <strong>aftersales sector<\/strong>. This is an opportunity to understand how <strong>maintenance demand<\/strong>, <strong>business opportunities<\/strong>, and <strong>customer behaviors<\/strong> will evolve, turning numbers into practical tools to make more informed decisions and better prepare for the challenges of the coming years.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000P4NndMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TIiQ6&oid=00D0Y000000qKtg&lastMod=1784553929000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Bonalumi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of Marketing, Consulting, Service & Delivery,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quattroruote Professional<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000Ven8FMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000Ven8FMAR\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.30&nbspPM-16.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000Ven8FMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raydRMAQ\" data-id=\"a0KR200000raydRMAQ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Guidare il cambiamento: tra leadership e sviluppo delle persone<\/div>\r\n\t\t\t\tLeading Change: Between Leadership and People Development            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tSilvia Zanella                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Manager, author, expert on the future of work                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMarco Tripisciano                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Hr Manager & Digital Transformation Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Gruppo L'Automobile<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlex Fava                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Innovation Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Guidare il cambiamento: tra leadership e sviluppo delle persone<\/div>\r\n\t\t\t\t\tLeading Change: Between Leadership and People Development                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe growth of <strong>after-sales<\/strong> increasingly depends on the ability to lead <strong>people<\/strong> and <strong>organizations<\/strong> in a constantly evolving environment. Between the difficulty of finding new talent and the demand for increasingly specialized <strong>skills<\/strong>, the role of the <strong>service manager<\/strong> is changing. The session will offer an analysis of the main challenges related to people management, diving into the topics of <strong>leadership<\/strong>, <strong>skill development<\/strong>, and <strong>organizational well-being<\/strong>, featuring insights from a <strong>dealer<\/strong> who will share their own transformation experience.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PBnLZMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TRBjS&oid=00D0Y000000qKtg&lastMod=1784727266000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tSilvia Zanella                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Manager, author, expert on the future of work<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfL7VMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Sz2OB&oid=00D0Y000000qKtg&lastMod=1783929552000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMarco Tripisciano                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Hr Manager & Digital Transformation Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Gruppo L'Automobile<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtWrdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzp&oid=00D0Y000000qKtg&lastMod=1679993245000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlex Fava                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Innovation Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ucy4mMAA\" data-id=\"a0KR200000ucy4mMAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il valore del fleet manager: comprendere un interlocutore sempre pi\u00f9 strategico<\/div>\r\n\t\t\t\tThe value of the fleet manager: understanding an increasingly strategic role            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il valore del fleet manager: comprendere un interlocutore sempre pi\u00f9 strategico<\/div>\r\n\t\t\t\t\tThe value of the fleet manager: understanding an increasingly strategic role                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tNearly half of all cars registered in Italy are linked to a <strong>business customer<\/strong>, but their real value for the dealer is determined after the sale. <strong>Quintegia<\/strong>\u2019s latest research on <strong>corporate mobility<\/strong> reveals three signals the market is still struggling to capture: a <strong>wealth of trust<\/strong> that companies place in dealers but that no one has yet fully leveraged, large fleets willing to pay for <strong>services<\/strong> that are not currently included in any price list, and <strong>demand for after-sales services<\/strong> that is set to evolve sooner than expected. For service leaders, a new game is about to begin: this session explores how to stay ahead of it.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Ntb05MAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vJ2enMAC\" data-id=\"a0KR200000vJ2enMAC\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.45 PM - 4.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Misurare la Future Readiness: dove si posiziona oggi la tua concessionaria?<\/div>\r\n\t\t\t\tMeasuring Future Readiness: where does your dealership stand today?            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Misurare la Future Readiness: dove si posiziona oggi la tua concessionaria?<\/div>\r\n\t\t\t\t\tMeasuring Future Readiness: where does your dealership stand today?                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000udVmzMAE\" data-id=\"a0KR200000udVmzMAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t4.00 PM - 4.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dalla prenotazione alla pianificazione: l'intelligenza artificiale per gestire l<\/div>\r\n\t\t\t\tFrom Booking to Scheduling: AI for Managing Workshop Agendas            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDario Tirloni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">TIRLONI & C. SRL<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDavide Bonavida                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Country Manager - Italy,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autoflows<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dalla prenotazione alla pianificazione: l'intelligenza artificiale per gestire l<\/div>\r\n\t\t\t\t\tFrom Booking to Scheduling: AI for Managing Workshop Agendas                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PRIKDMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TvA3Z&oid=00D0Y000000qKtg&lastMod=1785502497000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDario Tirloni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">TIRLONI & C. SRL<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OyMSrMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TIrOX&oid=00D0Y000000qKtg&lastMod=1784535386000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDavide Bonavida                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Country Manager - Italy,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Autoflows<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeyRpMAJ\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeyRpMAJ\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp15&nbsp<sup>th<\/sup>,&nbsp<\/span><span>16.30&nbspPM-17.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeyRpMAJ\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raeWlMAI\" data-id=\"a0KR200000raeWlMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-15&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 15<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t4.30 PM - 5.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Prepararsi al futuro: idee, innovazione e strategie condivise tra OEM e dealer<\/div>\r\n\t\t\t\tPreparing for the future: ideas, innovation, and shared strategies between OEMs and dealers            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Mattiello                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Business Futurist, Author & Entrepreneur                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tNicola Pasqualin                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Researcher, E-Commerce Coordinator & EV Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Prepararsi al futuro: idee, innovazione e strategie condivise tra OEM e dealer<\/div>\r\n\t\t\t\t\tPreparing for the future: ideas, innovation, and shared strategies between OEMs and dealers                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe transformations affecting the <strong>sector<\/strong> require a vision capable of going beyond <strong>daily operations<\/strong>. Opening the session will be <strong>Alberto Mattiello<\/strong>, <strong>business futurist<\/strong>, international advisor, and one of the most authoritative Italian experts on <strong>innovation<\/strong> and <strong>new business models<\/strong>. A professor at international universities such as <strong>Imperial College<\/strong> and <strong>Bocconi<\/strong>, and <strong>Head of Innovation<\/strong> at Retail Hub, Mattiello helps companies and organizations understand how <strong>emerging technologies<\/strong> and shifting <strong>consumer<\/strong> behaviors are reshaping the <strong>market<\/strong>. The session will conclude with the <strong>DealerSTAT Service 2026<\/strong>, an appointment that will award the manufacturer capable of ensuring the highest level of <strong>dealer network satisfaction<\/strong> in the <strong>after-sales<\/strong> area.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OfD0HMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OevZdMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SjFvd&oid=00D0Y000000qKtg&lastMod=1783413629000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Mattiello                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Business Futurist, Author & Entrepreneur<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtSt4MAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001H0GX&oid=00D0Y000000qKtg&lastMod=1681986563000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tNicola Pasqualin                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Researcher, E-Commerce Coordinator & EV Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VeewBMAR\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VeewBMAR\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM-11:00AM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VeewBMAR\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raB1fMAE\" data-id=\"a0KR200000raB1fMAE\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 10.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Nuovi brand e risposte al mercato: quando le strategie incontrano il prezzo<\/div>\r\n\t\t\t\tNew brands and market responses: when value strategies meet price            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDanilo Zatta                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Partner,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Implement Consulting Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLaura Papa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Jameel Motors Italy - Geely e Zeekr<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tElisa Giubilato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Retail Channel Expert                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Nuovi brand e risposte al mercato: quando le strategie incontrano il prezzo<\/div>\r\n\t\t\t\t\tNew brands and market responses: when value strategies meet price                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe arrival of <strong>new brands<\/strong> is shifting the balance of the <strong>market<\/strong> and will have an increasingly significant impact on <strong>after-sales<\/strong> as well. The session will analyze how these transformations will influence the <strong>business<\/strong> and what strategies <strong>dealerships<\/strong> and <strong>manufacturers<\/strong> can adopt to seize the opportunities. Following the analysis by Quintegia and a discussion with a manufacturer, <strong>Danilo Zatta<\/strong>, one of the leading international experts in <strong>pricing<\/strong> and growth strategies, will take the floor. A consultant for multinationals and SMEs, author of numerous publications, and defined by the <strong>Financial Times<\/strong> as \"one of the world's leading minds on pricing,\" he will show how price can become a strategic lever to increase <strong>profitability<\/strong> and create <strong>value<\/strong>, going beyond mere downward competition.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OEZkrMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000S54pF&oid=00D0Y000000qKtg&lastMod=1782200326000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDanilo Zatta                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Partner,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Implement Consulting Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000QBPNVMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000VGVHJ&oid=00D0Y000000qKtg&lastMod=1787919045000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLaura Papa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Jameel Motors Italy - Geely e Zeekr<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OkEyDMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gu0E&oid=00D0Y000000qKtg&lastMod=1679993993000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tElisa Giubilato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Retail Channel Expert<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000udDoMMAU\" data-id=\"a0KR200000udDoMMAU\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 10.15 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Studenti e imprese: confronto sul futuro del lavoro<\/div>\r\n\t\t\t\tStudents and Businesses: A Debate on the Future of Work            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiorgio Sbrissa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ENAIP NET I.S.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Studenti e imprese: confronto sul futuro del lavoro<\/div>\r\n\t\t\t\t\tStudents and Businesses: A Debate on the Future of Work                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe future of <strong>aftersales<\/strong> is built not only through innovation, but also through <strong>dialogue<\/strong> between those preparing to enter the <strong>workforce<\/strong> and those who lead workshops every day. In this session, organized in collaboration with <strong>ENAIP, students and business owners<\/strong> will engage in an open discussion about their respective <strong>expectations<\/strong>, highlighting the <strong>needs<\/strong>, <strong>priorities<\/strong>, and perspectives that often align\u2014and sometimes differ.\r\n\r\nWhat <strong>skills<\/strong> are companies looking for today? What do <strong>young people<\/strong> expect from a career in the workshop? How can the sector become more attractive and <strong>foster a stronger connection<\/strong> between talent and employment opportunities? A direct and engaging discussion to explore how the future of the automotive industry can be shaped together by investing in <strong>talent<\/strong>, <strong>education<\/strong>, and <strong>new career opportunities<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OiuiDMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000T2a9y&oid=00D0Y000000qKtg&lastMod=1784019088000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiorgio Sbrissa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ENAIP NET I.S.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vIyzOMAS\" data-id=\"a0KR200000vIyzOMAS\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.45 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Organizzazione, processi e monitoraggio: \u00e8 tempo di sbloccare il potenziale dell<\/div>\r\n\t\t\t\tOrganization, Processes and Performance Monitoring: unlocking your repair shop's full potential            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Organizzazione, processi e monitoraggio: \u00e8 tempo di sbloccare il potenziale dell<\/div>\r\n\t\t\t\t\tOrganization, Processes and Performance Monitoring: unlocking your repair shop's full potential                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000X7gPKMAZ\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000X7gPKMAZ\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>11.00&nbspAM-12.00PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000X7gPKMAZ\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000vJF0zMAG\" data-id=\"a0KR200000vJF0zMAG\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.45 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Gestire meglio per crescere di pi\u00f9: strumenti per un'officina pi\u00f9 competitiva<\/div>\r\n\t\t\t\tManaging for Growth: Tools to Build a More Competitive Workshop            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Gestire meglio per crescere di pi\u00f9: strumenti per un'officina pi\u00f9 competitiva<\/div>\r\n\t\t\t\t\tManaging for Growth: Tools to Build a More Competitive Workshop                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtHXdMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000vItA7MAK\" data-id=\"a0KR200000vItA7MAK\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dove nasce la fiducia: l'incontro tra consumatore e officina<\/div>\r\n\t\t\t\tWhere Trust Begins: The Meeting Point Between Customers and the Workshop            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dove nasce la fiducia: l'incontro tra consumatore e officina<\/div>\r\n\t\t\t\t\tWhere Trust Begins: The Meeting Point Between Customers and the Workshop                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000VepmkMAB\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000VepmkMAB\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM-13.00PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000VepmkMAB\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000rb2NhMAI\" data-id=\"a0KR200000rb2NhMAI\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Gestire il service in modo efficiente: applicazione del Lean Management<\/div>\r\n\t\t\t\tManaging service efficiently: applying Lean Management to free up margin            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAndrea Payaro                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Professor of Business Administration                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPasquale Fiorentino                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Car Lovers Roma<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Gestire il service in modo efficiente: applicazione del Lean Management<\/div>\r\n\t\t\t\t\tManaging service efficiently: applying Lean Management to free up margin                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tEvery <strong>inefficiency<\/strong> reduces <strong>productivity<\/strong> and directly impacts the <strong>profitability<\/strong> of <strong>after-sales<\/strong>. The session will show how <strong>Lean Management<\/strong> can become a concrete method to optimize processes, eliminate waste, and improve <strong>service performance<\/strong>. Opening the session will be <strong>Andrea Payaro<\/strong>, a university professor and one of Italy's leading experts in organization and <strong>Lean Management<\/strong>, who will illustrate the principles and benefits of this approach. Following that, a <strong>manufacturer<\/strong> and a <strong>dealer<\/strong> will share experiences and concrete case studies, showing how the application of <strong>Lean<\/strong> can generate measurable results and create new value for the <strong>business<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OVa9RMAT\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000SWs3Z&oid=00D0Y000000qKtg&lastMod=1782980152000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAndrea Payaro                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Professor of Business Administration<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PDWv4MAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TUXXL&oid=00D0Y000000qKtg&lastMod=1784799456000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPasquale Fiorentino                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Car Lovers Roma<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzdMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000Ntb05MAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000rb4PVMAY\" data-id=\"a0KR200000rb4PVMAY\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.15 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Costruire una squadra vincente: il valore delle persone in officina<\/div>\r\n\t\t\t\tBuilding a Winning Team: The Value of People in the Repair Shop            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabrizio Cotza                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Costruire una squadra vincente: il valore delle persone in officina<\/div>\r\n\t\t\t\t\tBuilding a Winning Team: The Value of People in the Repair Shop                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\t<strong>People<\/strong> are the driving force behind every workshop. Engaging, developing, and empowering them means creating a <strong>positive work environment<\/strong> while delivering tangible business results. In this session, <strong>Fabrizio Cotza<\/strong> will explore effective strategies for leading teams, developing a <strong>leadership<\/strong> style that inspires motivation, encourages collaboration, and brings out the strengths of every individual.\r\n\r\nThrough <strong>practical examples<\/strong> and <strong>proven management tools<\/strong>, the session will address key topics such as <strong>communication<\/strong>, <strong>delegation<\/strong>, <strong>employee engagement<\/strong>, and <strong>skills development<\/strong>, showing how human capital can become a lasting <strong>competitive advantage<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000OqvVpMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0151n000002m8ma&oid=00D0Y000000qKtg&lastMod=1567003726000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabrizio Cotza                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000ralrXMAQ\" data-id=\"a0KR200000ralrXMAQ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.30 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dalla Pianificazione al Profitto: come aumentare capacit\u00e0 produttiva e ROI in ca<\/div>\r\n\t\t\t\tFrom Planning to Profit: Increasing production Capacity and ROI Through a Data-Driven Approach            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tCinzia Carbone                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Area Sales Director Italy, Malta, Greece and Cyprus,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Solera<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dalla Pianificazione al Profitto: come aumentare capacit\u00e0 produttiva e ROI in ca<\/div>\r\n\t\t\t\t\tFrom Planning to Profit: Increasing production Capacity and ROI Through a Data-Driven Approach                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tHaving a full schedule does not necessarily mean operating efficiently. Delays, unbalanced workloads, and hidden bottlenecks can limit a body shop's productive capacity and reduce profitability, even when there is no shortage of work. This session will demonstrate how a <strong>data-driven approach<\/strong> to <strong>planning<\/strong> enables businesses to measure actual capacity, allocate workloads more effectively, and anticipate issues before they turn into delays. Through <strong>practical examples<\/strong> and <strong>operational metrics<\/strong>, participants will learn how to recover productive hours, increase <strong>ROI<\/strong>, and generate additional profit without requiring further investment. The session will conclude with a real-world case study from a <strong>repair shop<\/strong>, sharing the results achieved in terms of greater control, higher productivity, and improved on-time delivery through a data-driven planning approach                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PPBUvMAP\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TqITB&oid=00D0Y000000qKtg&lastMod=1785400491000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tCinzia Carbone                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Area Sales Director Italy, Malta, Greece and Cyprus,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Solera<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000WsRYfMAN\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000WsRYfMAN\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>13.30&nbspPM-14.30PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000WsRYfMAN\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000vJCpUMAW\" data-id=\"a0KR200000vJCpUMAW\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t1.45 PM - 2.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">La presenza digitale delle concessionarie: funzionalit\u00e0, servizi e nuove tendenz<\/div>\r\n\t\t\t\tDealerships' digital presence: website features, services, and new trends            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">La presenza digitale delle concessionarie: funzionalit\u00e0, servizi e nuove tendenz<\/div>\r\n\t\t\t\t\tDealerships' digital presence: website features, services, and new trends                <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000wSoAAMA0\" data-id=\"a0KR200000wSoAAMA0\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: inheritinherit;\r\n                 border-width: 2px\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il posizionamento parte da qui: generare fiducia e valore per farsi scegliere da<\/div>\r\n\t\t\t\tPositioning Starts Here: Building Trust and Value to Become the Customer's First Choice            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMax Gandin                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Trainer and Founder,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">VENDERE IN OFFICINA\u00ae<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il posizionamento parte da qui: generare fiducia e valore per farsi scegliere da<\/div>\r\n\t\t\t\t\tPositioning Starts Here: Building Trust and Value to Become the Customer's First Choice                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tCompetition is not won solely through <strong>service quality<\/strong>, but through the <strong>perception<\/strong> customers develop before they even step into the workshop. Why are some businesses seen as the natural choice, while others end up competing primarily on price? This session explores the key factors that shape a <strong>workshop's positioning<\/strong>, from <strong>specialization<\/strong> and <strong>reputation<\/strong> to the <strong>customer experience<\/strong> and the ability to communicate its unique <strong>value<\/strong>. A practical journey to understand how to <strong>differentiate<\/strong> your business, establish a distinctive position in the market, and become the <strong>customer's preferred choice<\/strong>                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000PLwXFMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000TiRv3&oid=00D0Y000000qKtg&lastMod=1785241106000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMax Gandin                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Trainer and Founder,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">VENDERE IN OFFICINA\u00ae<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000WsHaxMAF\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000WsHaxMAF\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.30&nbspPM-15.30PM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000WsHaxMAF\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000raik8MAA\" data-id=\"a0KR200000raik8MAA\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room | Floor 2&quot;,&quot;day&quot;:&quot;2026-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2026&quot;,&quot;recommendedPaths&quot;:[]}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tQuintegia Content Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp|&nbspFloor&nbsp2&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Dove conviene crescere: come scegliere i business su cui investire<\/div>\r\n\t\t\t\tWhere it pays to grow: how to choose the businesses to invest in to build a distinctive service            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Head of International Development,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"ws-sp\">\r\n                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\tMore speakers coming soon                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Dove conviene crescere: come scegliere i business su cui investire<\/div>\r\n\t\t\t\t\tWhere it pays to grow: how to choose the businesses to invest in to build a distinctive service                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tGrowth opportunities in <strong>after-sales<\/strong> are not the same for everyone. To achieve results, it is essential to understand which <strong>businesses<\/strong> offer the greatest potential and to develop the <strong>skills<\/strong>, processes, and services capable of maximizing them. Starting from the findings of the <strong>After-sales Navigator<\/strong>, the session will offer an overview of the main development opportunities, with the contribution of <strong>industry experts<\/strong> and the perspective of a <strong>manufacturer<\/strong>. An opportunity to understand how to make <strong>targeted choices<\/strong> and transform <strong>after-sales<\/strong> into a truly distinctive element for the <strong>dealership<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NszyxMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2026\/#speaker-a0DR200000NtNzeMAF\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Head of International Development,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"sp\">\r\n\t\t\t\t\t\t\t\t\t                                    <div class=\"sp-portrait\"\r\n                                         style=\"background-image:url('https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/speaker_follow\/continua_a_seguirci_EN.png?ver=1.0')\">\r\n                                        <div class=\"noimage\"><\/div>\r\n                                    <\/div>\r\n                                    <div class=\"ws-sp\">\r\n                                        <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\t\tMore speakers coming soon                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#EFEFEF&#8221;][vc_column el_class=&#8221;d-none&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>The Service Day 2025 Content Program in PDF format<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><a class=\"gradient-anchor-button gab-inverted-light gab-align-center\" href=\"https:\/\/tracking.quintegia.it\/?idc=a0tR200000Dma1pIAB&amp;lang=it\" target=\"_blank\" rel=\"noopener\">DOWNLOAD THE CONTENT PROGRAM<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^4167|url^https:\/\/www.serviceday.it\/wp-content\/uploads\/2026\/06\/SDAY26_biglietti_AsConAuto_header_fondo.webp|caption^null|alt^null|title^SDAY26_biglietti_AsConAuto_header_fondo|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;] ATTEND THE EVENT [\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;] DISCOVER THE SPEAKERS [\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;128px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; 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