{"id":3231,"date":"2024-06-19T16:21:35","date_gmt":"2024-06-19T14:21:35","guid":{"rendered":"https:\/\/www.serviceday.it\/content-program\/2025-agenda\/"},"modified":"2025-10-21T09:59:29","modified_gmt":"2025-10-21T07:59:29","slug":"agenda-2025","status":"publish","type":"page","link":"https:\/\/www.serviceday.it\/en\/content-program\/agenda-2025\/","title":{"rendered":"Agenda 2025"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"sday25-common\" data-id=\"45\" id=\"SR7_45_1\" class=\"rs-ov-hidden\" data-version=\"6.7.38\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_45_1-59STR1\" data-key=\"59STR1\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_45_1-59STR1-0\" class=\"sr7-layer\">Agenda 2025<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_45_1-60\" data-key=\"60\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.serviceday.it\/wp-content\/uploads\/2025\/06\/SDAY25_elemento_cover_comepartecipare@1x.webp\" data-libid=\"3111\" data-lib=\"medialibrary\" title=\"SDAY25_elemento_cover_comepartecipare@1x\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuc2VydmljZWRheS5pdC93cC1jb250ZW50L3VwbG9hZHMvMjAyNS8wNi9TREFZMjVfZWxlbWVudG9fY292ZXJfY29tZXBhcnRlY2lwYXJlQDF4LndlYnA=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.serviceday.it\/wp-content\/uploads\/2025\/06\/SDAY25_elemento_2fascia_comepartecipare@1x.webp\" data-libid=\"3096\" data-lib=\"medialibrary\" title=\"SDAY25_elemento_2fascia_comepartecipare@1x\" width=\"0\" height=\"0\" 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SR7.PMH[\"SR7_45_1\"].state=true;} else if(SR7.PMH[\"SR7_45_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_45_1\"].fn,19);}};SR7.PMH[\"SR7_45_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<div id=\"schedule_grid_69d5f372c0821\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_type_workshop\"\r\n                class=\"q_plugin_filter q_plugin_filter_primary auto_start \"\r\n                data-key=\"search_type\" data-fields=\"search_type\" data-value=\"workshop\">\r\n            Quintegia Content Program        <\/button>\r\n                    <button id=\"filter_type_companies'_meetings\"\r\n                class=\"q_plugin_filter q_plugin_filter_primary  \"\r\n                data-key=\"search_type\" data-fields=\"search_type\" data-value=\"companies'_meetings\">\r\n            Companies' Meetings        <\/button>\r\n                    <button id=\"filter_type_carmakers'_meetings\"\r\n                class=\"q_plugin_filter q_plugin_filter_primary  \"\r\n                data-key=\"search_type\" data-fields=\"search_type\" data-value=\"carmakers'_meetings\">\r\n            Carmakers' Meetings        <\/button>\r\n                    <button id=\"filter_type_dealer_associations'_meetings\"\r\n                class=\"q_plugin_filter q_plugin_filter_primary  \"\r\n                data-key=\"search_type\" data-fields=\"search_type\" data-value=\"dealer_associations'_meetings\">\r\n            Dealer Associations' Meetings        <\/button>\r\n    <\/div>\r\n<div id=\"schedule_grid_69d5f372c0821\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_days_2025-10-16\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2025-10-16\">\r\n            Thursday, October 16<sup>th<\/sup>,  2025        <\/button>\r\n                    <button id=\"filter_days_2025-10-17\"\r\n                class=\"q_plugin_filter q_plugin_filter_secondary  \"\r\n                data-key=\"day\" data-fields=\"day\" data-value=\"2025-10-17\">\r\n            Friday, October 17<sup>th<\/sup>,  2025        <\/button>\r\n    <\/div>\r\n<div id=\"schedule_grid_69d5f372c0821\" class=\"q_plugin_filter_wrapper \">\r\n                    <button id=\"filter_room_a0bR200000EdRmfIAF\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Blue Room\"\r\n                style=\"background-color: #295CA9; border-color: #295CA9; color: #295CA9\">\r\n            Blue Room        <\/button>\r\n                    <button id=\"filter_room_a0bR200000EdRZlIAN\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Auditorium Verdi | -1 Floor\"\r\n                style=\"background-color: 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data-fields=\"room\" data-value=\"Sala Respighi | Floor 1\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Sala Respighi | Floor 1        <\/button>\r\n                    <button id=\"filter_room_a0bR200000Fm1XRIAZ\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Mozart Room | 1<sup>st<\/s Floor\"\r\n                style=\"background-color: #5d5d5d; border-color: #5d5d5d; color: #5d5d5d\">\r\n            Mozart Room | 1<sup>st<\/s Floor        <\/button>\r\n                    <button id=\"filter_room_a0bR200000EdRt7IAF\"\r\n                class=\"q_plugin_filter  \"\r\n                data-key=\"room\" data-fields=\"room\" data-value=\"Quintegia Stand\"\r\n                style=\"background-color: #040603; border-color: #040603; color: #040603\">\r\n            Quintegia Stand        <\/button>\r\n    <\/div>\r\n    <div id=\"a0UR200000INUXiMAP\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INUXiMAP\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INUXiMAP\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000MuXmDMAV\" data-id=\"a0KR200000MuXmDMAV\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Al ritmo del post vendita: efficienza operativa per affrontare i cambiamenti di<\/div>\r\n\t\t\t\tKeeping pace with after-sales: driving operational efficiency in a shifting market            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tTrends, responses, and the electric vehicle wildcard                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMassimo Artusi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Molon                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Group Service Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Volkswagen Group Italia S.p.A.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Innovation Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Al ritmo del post vendita: efficienza operativa per affrontare i cambiamenti di<\/div>\r\n\t\t\t\t\tKeeping pace with after-sales: driving operational efficiency in a shifting market                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tTrends, responses, and the electric vehicle wildcard                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn a European after-sales landscape calling for new efficiency strategies\u2014amid declining registrations and an aging vehicle fleet\u2014the Italian market shows signs of resilience. But stability is not enough: today, the sector must evolve from an operational function to a strategic lever supporting profitability and network positioning.\r\n<br\/>\r\n<br\/>\r\nDriven by data from <strong>Quintegia's After-sales Navigator<\/strong>, this session explores key drivers, performance indicators, and strategic actions for improving service operations at dealerships.\r\n<br\/>\r\n<br\/>\r\nOscar Molon from <strong>Volkswagen Group Italia<\/strong> will share his vision through a focused talk on objectives, methodology, and actions already underway.\r\nA focus on <strong>electric after-sales<\/strong> follows: a growing segment, yet still evolving. More mature markets show that BEV customer loyalty can falter without specialized skills and tailored solutions.\r\nA concrete look at how to take action today and redefine the scope of service\u2014balancing efficiency, adaptation, and new business directions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EH40jMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBbVeMAL\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R20000048cDt&oid=00D0Y000000qKtg&lastMod=1728568688000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMassimo Artusi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Ff8FlMAJ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIKz&oid=00D0Y000000qKtg&lastMod=1758815653000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Molon                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Group Service Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Volkswagen Group Italia S.p.A.<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZA8IMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZAeXMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-4\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-4\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DYwIGMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Innovation Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000U9dVVMAZ\" data-id=\"a0KR200000U9dVVMAZ\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.00 AM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting Riservato BMW Group Italia<\/div>\r\n\t\t\t\tBMW Group Italia - Authorized Service Centers Meeting            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003UDUM&oid=00D0Y000000qKtg&lastMod=1726481072000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting Riservato BMW Group Italia<\/div>\r\n\t\t\t\t\tBMW Group Italia - Authorized Service Centers Meeting                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INi7dMAD\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INi7dMAD\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>11.15&nbspAM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INi7dMAD\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000TU9MvMAL\" data-id=\"a0KR200000TU9MvMAL\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 12.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Aufinity Group<\/div>\r\n\t\t\t\tDigital payments in after-sales: are customers and dealers ready?            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tPresentation of the results of the 2025 Customer Study and testimonials from dealers in Italy                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPaolo Procacci                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Country Manager Italy,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Aufinity Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R20000031iy9&oid=00D0Y000000qKtg&lastMod=1724830096000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Aufinity Group<\/div>\r\n\t\t\t\t\tDigital payments in after-sales: are customers and dealers ready?                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tPresentation of the results of the 2025 Customer Study and testimonials from dealers in Italy                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tOne year after entering the Italian market and with over 40 locations already active, Aufinity Group presents the results of the 2025 Customer Study, conducted in collaboration with Quintegia. The study analyzes customer interest in digital payment solutions dedicated to dealerships, with a particular focus on after-sales services and products.\r\nThe workshop will offer exclusive insights into the customer experience and concrete ideas for developing, together with dealers, targeted initiatives that enhance every stage of the customer journey.\r\n<br\/>\r\n<br\/>\r\nDuring the meeting, several Italian dealerships will share their direct experience with Aufinity, showing how the adoption of technology has improved payment management, customer satisfaction, and after-sales profitability.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FtkrBMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GfGHJ&oid=00D0Y000000qKtg&lastMod=1758720664000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPaolo Procacci                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Country Manager Italy,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Aufinity Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000Ohb3NMAR\" data-id=\"a0KR200000Ohb3NMAR\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.15 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: Consumatore<\/div>\r\n\t\t\t\t15-minute Content - Focus on Customers            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: Consumatore<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on Customers                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INinZMAT\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INinZMAT\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INinZMAT\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000MucAoMAJ\" data-id=\"a0KR200000MucAoMAJ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Percorsi di crescita del proprio team: una leva concreta oltre il recruiting<\/div>\r\n\t\t\t\tTeam development as a strategic lever beyond recruitment            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tEnhancing internal capabilities when talent acquisition is challenging                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessio Franco                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                PartsPlus Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Ford Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTiziano De Luca                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Centre Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">PartsPlus Saronno<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFederico Vigorelli Porro                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Scientific Coordinator, Master's Degree in Strategic L&D,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">24Ore Business School<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Barbisan                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Operating Officer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Percorsi di crescita del proprio team: una leva concreta oltre il recruiting<\/div>\r\n\t\t\t\t\tTeam development as a strategic lever beyond recruitment                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tEnhancing internal capabilities when talent acquisition is challenging                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn automotive after-sales, human resource management is essential to maintaining service efficiency and quality. The main challenge isn\u2019t just sourcing new talent\u2014it\u2019s systematically valuing existing personnel.\r\n<br\/>\r\n<br\/>\r\nThis session suggests a paradigm shift: from external recruitment to internal talent development. The focus is on practical, measurable tools: skills assessments, effective motivation systems, applicable training, and incentive models that truly unlock individual and team potential.\r\n<br\/>\r\n<br\/>\r\nFord Italia will share an original best practice involving employee engagement through contests and \u201cgames & fun\u201d dynamics, supported by the real-world testimony of a dealer applying these principles daily. \r\n<br\/>\r\n<br\/>\r\nFederico Vigorelli Porro will wrap up with an analysis of the strategic role of managers, showing how leadership that invests in people fuels the energy teams need to succeed.\r\n<strong>Because a team\u2019s rhythm reflects how much is invested in its people<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBc3VMAT\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015070000005Z8R&oid=00D0Y000000qKtg&lastMod=1695032921000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessio Franco                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>PartsPlus Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Ford Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FXGDRMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIT3&oid=00D0Y000000qKtg&lastMod=1758815790000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTiziano De Luca                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Centre Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">PartsPlus Saronno<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EL849MAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EI6gP&oid=00D0Y000000qKtg&lastMod=1753092820000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFederico Vigorelli Porro                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Scientific Coordinator, Master's Degree in Strategic L&D,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">24Ore Business School<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZAxtMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtxU&oid=00D0Y000000qKtg&lastMod=1679991885000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Barbisan                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Operating Officer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-3\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-3\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000MuiksMAB\" data-id=\"a0KR200000MuiksMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Il puzzle delle flotte: ruoli, tensioni e strategie condivise<\/div>\r\n\t\t\t\tThe fleet equation: roles, challenges, and shared strategic approaches            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tWorking toward a more balanced and cooperative model                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMassimo Artusi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Viano                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ANIASA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Repossi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Fleet Specialist,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">SAL<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tStefano Rasotto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Managing Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Rasotto Flotte<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Il puzzle delle flotte: ruoli, tensioni e strategie condivise<\/div>\r\n\t\t\t\t\tThe fleet equation: roles, challenges, and shared strategic approaches                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tWorking toward a more balanced and cooperative model                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tCorporate fleets\u2014both long and short term\u2014play a major role in after-sales. These are demanding, structured customers, accustomed to high standards and tailored solutions. They expect efficiency, reliable timelines, digital processes, and professional relationships. In this context, a good service isn\u2019t enough: a structured, scalable, and dependable system is needed.\r\n<br\/>\r\n<br\/>\r\nThe session addresses the topic in a <strong>direct and multilateral way<\/strong>: from the direct voice of a fleet manager who will offer the point of view of the Dal customer, with focus on real operational and relational expectations. From the involvement of <strong>Aniasa<\/strong> and <strong>Federauto<\/strong>, institutional players, who will help us understand the challenges and competitive balances. Up to the concrete testimony of an independent repairer, who has been able to structure himself to seize this very complex opportunity. \r\n<br\/>\r\n<br\/>\r\nA realistic look, with different points of view, at a growing segment, where the difference lies in <strong>organization, efficiency and clear positioning<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBbVeMAL\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R20000048cDt&oid=00D0Y000000qKtg&lastMod=1728568688000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMassimo Artusi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Federauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000ELAxBMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015070000005XdZ&oid=00D0Y000000qKtg&lastMod=1694509140000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Viano                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ANIASA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EenLJMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiI9h&oid=00D0Y000000qKtg&lastMod=1758815538000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Repossi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Fleet Specialist,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">SAL<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EdfRRMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EjJw5&oid=00D0Y000000qKtg&lastMod=1754033180000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tStefano Rasotto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Managing Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Rasotto Flotte<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZA8IMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-4\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-4\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBcBZMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-5\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-5\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000Ohw6GMAR\" data-id=\"a0KR200000Ohw6GMAR\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t1.15 PM - 1.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: IA Prompting<\/div>\r\n\t\t\t\t15-minute Content - Focus on Artificial Intelligence            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: IA Prompting<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on Artificial Intelligence                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INDrqMAH\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INDrqMAH\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>2.00&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INDrqMAH\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000MuUTQMA3\" data-id=\"a0KR200000MuUTQMA3\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 3.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">L\u2019usato cresce d'importanza, il valore si ricostruisce<\/div>\r\n\t\t\t\tThe growing role of used vehicles: restoring value through refurbishment and certified networks            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tBusiness opportunities through reconditioning and authorized partnerships                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAntonio Redaelli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ANRAAV<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Co-owner and Service Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">REDAELLI F.LLI<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAntonio Aletto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                General Manager, Board Member,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Audi Zentrum Alessandria<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Dealer & Industry Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">L\u2019usato cresce d'importanza, il valore si ricostruisce<\/div>\r\n\t\t\t\t\tThe growing role of used vehicles: restoring value through refurbishment and certified networks                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tBusiness opportunities through reconditioning and authorized partnerships                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe used vehicle market continues to grow, bringing new value potential to after-sales. Capturing that value, however, requires more than a fresh coat of paint: it means rethinking reconditioning as a strategic process that impacts margins, customer experience, and brand reputation.\r\n<br\/>\r\n<br\/>\r\n<strong>Reconditioning<\/strong> thus becomes a fundamental step in restoring a vehicle\u2019s commercial identity, aligning it with customer expectations.\r\n<br\/>\r\n<br\/>\r\nThis session analyzes operational models and key decisions through <strong>best practices from structured dealers and operators <\/strong>who have successfully combined quality, speed, and process control.\r\n<br\/>\r\n<br\/>\r\nThe discussion will be enriched by input from ANRAAV (National Association of Authorized Networks), representing the authorized network of Volkswagen Group Italia:  a strategic player in building in building virtuous partnerships between sellers and repairers\u2014based on specialization and consistent standards.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Ep1QIMAZ\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Ez6A5&oid=00D0Y000000qKtg&lastMod=1754657525000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAntonio Redaelli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ANRAAV<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Co-owner and Service Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">REDAELLI F.LLI<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FXGN7MAP\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000Hc7J&oid=00D0Y000000qKtg&lastMod=1710244391000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAntonio Aletto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>General Manager, Board Member,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Audi Zentrum Alessandria<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EGvNGMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzf&oid=00D0Y000000qKtg&lastMod=1679993137000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlessandro Dal Bon                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Dealer & Industry Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBcBZMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-3\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-3\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000MujtqMAB\" data-id=\"a0KR200000MujtqMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 3.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">End of Life: verso una nuova visione circolare dell'automotive<\/div>\r\n\t\t\t\tEnd of Life: towards a new circular vision for the automotive industry            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tCircularity, regeneration and sustainable practices with a tech-neutral approach                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tChicco Testa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ASSOAMBIENTE<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabio Sebastiano                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                R&D Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">RES<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMarco Grilli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Lawyer,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Studio Legale Tributario Grilli<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Legal Counsel,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">End of Life: verso una nuova visione circolare dell'automotive<\/div>\r\n\t\t\t\t\tEnd of Life: towards a new circular vision for the automotive industry                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tCircularity, regeneration and sustainable practices with a tech-neutral approach                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tAs the automotive sector undergoes deep transformation, vehicle end-of-life is no longer just about disposal. It is now a strategic phase where environmental sustainability, regulatory traceability, and opportunities to regenerate economic value intersect.\r\nChicco Testa will offer a systemic view on environmental and industrial policies, addressing <strong>circularity and technological neutrality <\/strong> within the energy transition. A broad perspective to redefine after-sales' role in lifecycle management.\r\n<br\/>\r\n<br\/>\r\nNext, lawyer Marco Grilli will explain the evolving regulatory framework, focusing on the <strong>digital vehicle passport, second life of batteries and components<\/strong>, and updates from the June 17th European legislative developments.\r\n<br\/>\r\n<br\/>\r\nThe session will close with Fabio Sebastiano from RES, showcasing a PNRR-funded <strong>sustainable dismantling project<\/strong>\u2014an applied example of circular economy including material recovery, process transparency, and operational innovation.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EmM1NMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiI3F&oid=00D0Y000000qKtg&lastMod=1758815435000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tChicco Testa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ASSOAMBIENTE<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000GrjdsMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000Hi8uX&oid=00D0Y000000qKtg&lastMod=1760630537000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabio Sebastiano                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>R&D Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">RES<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZHuXMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R2000000N6BB&oid=00D0Y000000qKtg&lastMod=1711620609000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMarco Grilli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Lawyer,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Studio Legale Tributario Grilli<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Legal Counsel,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000U8ambMAB\" data-id=\"a0KR200000U8ambMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Mozart Room | 1&lt;sup&gt;st&lt;\\\/s Floor&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Mozart&nbspRoom&nbsp|&nbsp1<sup>st<\/s&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 5.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting riservato PartsPlus<\/div>\r\n\t\t\t\tPartsPlus - Business Meeting            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003UFO5&oid=00D0Y000000qKtg&lastMod=1726481212000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting riservato PartsPlus<\/div>\r\n\t\t\t\t\tPartsPlus - Business Meeting                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000TcWmBMAV\" data-id=\"a0KR200000TcWmBMAV\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 6.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting riservato KIA<\/div>\r\n\t\t\t\tKIA Italia - Retail Innovation            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003oROH&oid=00D0Y000000qKtg&lastMod=1727421945000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting riservato KIA<\/div>\r\n\t\t\t\t\tKIA Italia - Retail Innovation                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000SnjzxMAB\" data-id=\"a0KR200000SnjzxMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 3.45 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">InterAutoNews<\/div>\r\n\t\t\t\tThe Service Manager Profession: Insights from the Experts.\r\nHow to Lead Future Change            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by <strong>InterAutoNews<\/strong> meeting supported by <strong>Fuchs<\/strong>                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGraziano Ghirotti                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Service Manager Automotive,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Gruppo GuidiCar<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Council Member,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAnna Macario                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">biAuto Club<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAntonio Piscitelli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Chief Executive Officer and General Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Intergea Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAntonino Gregorio                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Automotive Aftermarket Division Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Fuchs Lubrificanti<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tUmberto Seletto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Editor in Chief,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y00000216O7&oid=00D0Y000000qKtg&lastMod=1519746577000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">InterAutoNews<\/div>\r\n\t\t\t\t\tThe Service Manager Profession: Insights from the Experts.\r\nHow to Lead Future Change                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by <strong>InterAutoNews<\/strong> meeting supported by <strong>Fuchs<\/strong>                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tTechnological change, growth in private rentals, and a greater propensity to purchase used cars are important areas that service managers will have to address in the coming years. How to equip oneself to face future challenges and how to protect\/increase the attractiveness of dealership services. We discuss this frankly and without preconceptions with three leading figures in the professional world of service managers.\r\n<br\/>\r\n<br\/>\r\nFuchs supports this initiative as part of its program of cultural support for the organized car distribution sector.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FiGOcMAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GP8Fh&oid=00D0Y000000qKtg&lastMod=1758095796000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGraziano Ghirotti                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Service Manager Automotive,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Gruppo GuidiCar<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Council Member,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Fhx2cMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GP9Of&oid=00D0Y000000qKtg&lastMod=1758097394000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAnna Macario                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">biAuto Club<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000G0ixVMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GUzKz&oid=00D0Y000000qKtg&lastMod=1758268365000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAntonio Piscitelli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Chief Executive Officer and General Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Intergea Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DcWsFMAV\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GP8Iv&oid=00D0Y000000qKtg&lastMod=1758095877000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAntonino Gregorio                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Automotive Aftermarket Division Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Fuchs Lubrificanti<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FvNP3MAN\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GP89F&oid=00D0Y000000qKtg&lastMod=1758095700000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tUmberto Seletto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Editor in Chief,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">InterAutoNews<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000U9Pu0MAF\" data-id=\"a0KR200000U9Pu0MAF\"\r\n     class=\"schedule-item isotope-item clickable searchable dealer_associations'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Sala Respighi | Floor 1&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;dealer_associations&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tDealer Associations' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Sala&nbspRespighi&nbsp|&nbspFloor&nbsp1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 5.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Assemblea ASIB - Associazione Service Italiani BMW<\/div>\r\n\t\t\t\tASIB Assembly \u2013 Association of Italian BMW Service Centers            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Assemblea ASIB - Associazione Service Italiani BMW<\/div>\r\n\t\t\t\t\tASIB Assembly \u2013 Association of Italian BMW Service Centers                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-dealer_associations'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000OhlqgMAB\" data-id=\"a0KR200000OhlqgMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.00 PM - 3.15 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: Digital Marketing<\/div>\r\n\t\t\t\t15-minute Content - Focus on Digital Marketing            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: Digital Marketing<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on Digital Marketing                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INjJpMAL\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INjJpMAL\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16&nbsp<sup>th<\/sup>,&nbsp<\/span><span>4.00&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INjJpMAL\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000MuizNMAR\" data-id=\"a0KR200000MuizNMAR\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.30 PM - 4.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Tre ruoli, un obiettivo: direttore gen, service manager e direttore post-vendita<\/div>\r\n\t\t\t\tThree roles, one goal: general manager, service manager and after-sales director discuss quality, innovation and customer experience            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tBuilding collaboration through shared goals, trust, and complementary skills\r\n<br\/>\r\n2025 DealerSTAT Service Award                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAngelo Tagliati                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                General Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Rinaldi - Gruppo Eurocar Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFederico Brumana                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Service Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Saottini Auto - Gruppo Eurocar Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMario De Risi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales Business & Quality Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Renault Group Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Bet                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Innovation Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlex Fava                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Manager & Digital Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tNicola Pasqualin                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Researcher & EV Expert, E\u2011commerce,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Tre ruoli, un obiettivo: direttore gen, service manager e direttore post-vendita<\/div>\r\n\t\t\t\t\tThree roles, one goal: general manager, service manager and after-sales director discuss quality, innovation and customer experience                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tBuilding collaboration through shared goals, trust, and complementary skills\r\n<br\/>\r\n2025 DealerSTAT Service Award                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe role of the Service Manager has changed. <strong>Responsibilities<\/strong> are expanding, <strong>required skills <\/strong>are increasing, and gaps are widening between different business realities depending on <strong>size and structure<\/strong>. But this shift only creates value when entrepreneurs recognize the strategic relevance of this role.\r\n<br\/>\r\n<br\/>\r\nThis session presents a candid dialogue between two key after-sales players: <strong>a general manager<\/strong> and a <strong>service manager<\/strong>. Through a \u201cdouble interview\u201d format, they will explore day-to-day challenges related to trust, delegation, control, and skill development.\r\nMario De Risi from Renault Italia will contribute by explaining how a car manufacturer can concretely support the growth and collaboration between owners and service managers.\r\n<br\/>\r\n<br\/>\r\nTo close, we\u2019ll review the relationship between network and OEM, with results from Quintegia\u2019s <strong>DealerSTAT Service<\/strong> survey, highlighting the brand that stood out most in supporting its dealers in after-sales.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FY7WHMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R200000AouR3&oid=00D0Y000000qKtg&lastMod=1744899687000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAngelo Tagliati                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>General Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Rinaldi - Gruppo Eurocar Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FY8ovMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GJOv3&oid=00D0Y000000qKtg&lastMod=1757932181000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFederico Brumana                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Service Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Saottini Auto - Gruppo Eurocar Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EechfMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIEX&oid=00D0Y000000qKtg&lastMod=1758815577000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMario De Risi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales Business & Quality Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Renault Group Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZA8IMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyr&oid=00D0Y000000qKtg&lastMod=1679994172000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tTommaso Bortolomiol                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DYwIGMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtyh&oid=00D0Y000000qKtg&lastMod=1679992887000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Bet                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Innovation Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZEFGMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzp&oid=00D0Y000000qKtg&lastMod=1679993245000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlex Fava                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Manager & Digital Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-5\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-5\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Ebz2sMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001H0GX&oid=00D0Y000000qKtg&lastMod=1681986563000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tNicola Pasqualin                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Researcher & EV Expert, E\u2011commerce,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000M6DNiMAN\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000M6DNiMAN\">\r\n            <span>THURSDAY,&nbsp<\/span><span>OCTOBER&nbsp16<sup>th<\/sup>,&nbsp<\/span><span>5&nbspPM&nbsp-&nbsp7&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000M6DNiMAN\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000UvykXMAR\" data-id=\"a0KR200000UvykXMAR\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-16&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tThursday 16<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t5.00 PM - 7.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting VGI<\/div>\r\n\t\t\t\tVolkswagen Group Italia - Service Forward Day            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tEvent reserved by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003YACv&oid=00D0Y000000qKtg&lastMod=1726645870000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting VGI<\/div>\r\n\t\t\t\t\tVolkswagen Group Italia - Service Forward Day                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tEvent reserved by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INmb3MAD\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INmb3MAD\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp17&nbsp<sup>th<\/sup>,&nbsp<\/span><span>9.30&nbspAM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INmb3MAD\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000MumZyMAJ\" data-id=\"a0KR200000MumZyMAJ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t9.30 AM - 10.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Customer Centricity: non \u00e8 un'idea, \u00e8 un modello di business<\/div>\r\n\t\t\t\tCustomer centricity as a business model, not just an idea            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tImproving relationships to strengthen trust, profitability, and retention                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tCharles Mills                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ROAR CX<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Board Member,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tIlenia Vidili                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                International Speaker, Author, Trainer in Customer-centricity field                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tChristian Caldato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Director & Customer Expert, Coordinator of Scientific Advisory Board,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Customer Centricity: non \u00e8 un'idea, \u00e8 un modello di business<\/div>\r\n\t\t\t\t\tCustomer centricity as a business model, not just an idea                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tImproving relationships to strengthen trust, profitability, and retention                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tAfter sales is not just a sales extension\u2014it\u2019s a critical <strong>relationship<\/strong> space where trust is built, loyalty is nurtured, and long-term value is generated. But to achieve this, it must be seen as a strategic asset, not just a support function.\r\n<br\/>\r\n<br\/>\r\nThe session opens with a reconnect moment to link themes from the previous day.\r\nNext, Charles Mills will offer insights into changing customer behavior, particularly in after-sales.\r\nThen, <strong>Ilenia Vidili<\/strong>\u2014one of Europe\u2019s most respected voices on customer centricity\u2014will lead an inspiring and practical discussion on redefining after-sales as a growth driver.\r\nTopics include digital expectations, personalization, new value metrics, and the real risk of falling behind.\r\nA clear proposal for those who recognize that today\u2019s competitive factor is not just the product, but how <strong>customers<\/strong> are welcomed, supported, and engaged.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBaGEMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000G9J3p&oid=00D0Y000000qKtg&lastMod=1757502329000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tCharles Mills                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">ROAR CX<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Board Member,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EL60kMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GfF1u&oid=00D0Y000000qKtg&lastMod=1758728662000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tIlenia Vidili                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>International Speaker, Author, Trainer in Customer-centricity field<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBaWOMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000Hmxt&oid=00D0Y000000qKtg&lastMod=1710261806000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tChristian Caldato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Director & Customer Expert, Coordinator of Scientific Advisory Board,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000U8bqjMAB\" data-id=\"a0KR200000U8bqjMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable carmakers'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Red Room | Floor -1&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;carmakers&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCarmakers' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #D1232A\">\r\n\t\t\t\t\t\t<span>Red&nbspRoom&nbsp|&nbspFloor&nbsp-&nbsp<\/span><span>1&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.30 AM - 12.45 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Meeting riservato Volvo<\/div>\r\n\t\t\t\tVolvo Car Italia - Service Conference Volvo 2025            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\tReserved event by invitation only                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R200000BCGnR&oid=00D0Y000000qKtg&lastMod=1745850781000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Meeting riservato Volvo<\/div>\r\n\t\t\t\t\tVolvo Car Italia - Service Conference Volvo 2025                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-carmakers'_meetings\">\r\n\t\t\t\t\t\tReserved event by invitation only                    <\/div>\r\n\t\t\t\t\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000Uja7hMAB\" data-id=\"a0KR200000Uja7hMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable companies'_meetings\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;companies&#039;_meetings&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tCompanies' Meetings                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.45 AM - 11.30 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">AsConAuto<\/div>\r\n\t\t\t\tAsConAuto: connections that generate value            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\tEvent organized by <strong>AsConAuto<\/strong>                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRoberto Scarabel                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabrizio Mini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Heod of Business Center,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">BPER Banca<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/flags\/it.png\"\r\n                                 alt=\"IT\">\r\n\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0151n000003B6CT&oid=00D0Y000000qKtg&lastMod=1630052486000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">AsConAuto<\/div>\r\n\t\t\t\t\tAsConAuto: connections that generate value                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-companies'_meetings\">\r\n\t\t\t\t\t\tEvent organized by <strong>AsConAuto<\/strong>                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tA valuable opportunity to discover how the network is evolving and to learn about the solutions that AsConAuto is currently implementing to support member dealers and affiliated repair shops \u2014 including a series of dedicated and exclusive financial services designed to help operators better manage their cash flow.\r\n<br\/>\r\n<br\/>\r\nMany voices will take turns on stage: from AsConAuto President Roberto Scarabel to Luca Montagner, Senior Advisor at AsConAuto Academy, who will present the new edition of Quadrante AsConAuto; and Fabrizio Mini, Corporate Team Manager at Centro Imprese Romagna Sud. Roberto Moroni, Professor of Business Economics and Chartered Accountant, will also join remotely.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EH40jMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EQtLl&oid=00D0Y000000qKtg&lastMod=1753359376000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRoberto Scarabel                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">AsConAuto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZAeXMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Gc8plMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000HJdLd&oid=00D0Y000000qKtg&lastMod=1759934881000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabrizio Mini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Heod of Business Center,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">BPER Banca<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000Oi0T7MAJ\" data-id=\"a0KR200000Oi0T7MAJ\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t10.45 AM - 11.00 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: New Brand<\/div>\r\n\t\t\t\t15-minute Content - Focus on new brands in the market            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: New Brand<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on new brands in the market                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000OhR0oMAF\" data-id=\"a0KR200000OhR0oMAF\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t11.30 AM - 11.45 AM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: Recruiting<\/div>\r\n\t\t\t\t15-minute Content - Focus on recruiting paths            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: Recruiting<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on recruiting paths                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INmsnMAD\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INmsnMAD\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp17&nbsp<sup>th<\/sup>,&nbsp<\/span><span>12.00&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INmsnMAD\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000NFZxtMAH\" data-id=\"a0KR200000NFZxtMAH\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Ecosistema dealer: estendere il proprio perimetro d\u2019azione<\/div>\r\n\t\t\t\tThe evolving dealer ecosystem: expanding the scope of services            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tIntegrating ancillary services to meet modern customer expectations                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Genini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Director of Financial Services, Insurance, Mobility,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autotorino<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMatteo Soncini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                General Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autoclub<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Customer Services Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tElisa Giubilato                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Manager & Retail Channels Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Ecosistema dealer: estendere il proprio perimetro d\u2019azione<\/div>\r\n\t\t\t\t\tThe evolving dealer ecosystem: expanding the scope of services                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tIntegrating ancillary services to meet modern customer expectations                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn a context where profitability is determined by <strong>operational efficiency<\/strong> and <strong>customer retention<\/strong>, <strong>expanding the after-sales offering<\/strong> is one of the most concrete and accessible opportunities for dealers. Building an integrated offer is often an underrated differentiator.\r\n<br\/>\r\n<br\/>\r\nThis session examines how to <strong>strategically broaden<\/strong> after sales services through high-potential areas: <strong>tire management, ancillary services, and insurance solutions<\/strong>. These are often seen as marginal but can become real sources of value, loyalty, and differentiation.\r\n<br\/>\r\n<br\/>\r\n<strong>Luca Genini from Autotorino<\/strong> will explain how <strong>integrating insurance services <\/strong>can strengthen customer relationships and create new revenue streams, transforming a complementary service into a strategic component of the customer journey.\r\n<br\/>\r\n<br\/>\r\n<strong>Matteo Soncini from Autoclub <\/strong>will present a practical case study on introducing innovative services in the after sales area, showing how <strong>operational innovation<\/strong> can generate measurable competitive advantages.\r\n<br\/>\r\n<br\/>\r\nIn conclusion, we will have a conversation with <strong>Gianluigi Riccioni<\/strong> from Mercedes-Benz Italia, who will address the key themes driving the evolution of after-sales, highlighting the role of customer loyalty, new technologies, and connected services as <strong>elements of differentiation and continuity<\/strong> for the business.\r\nThe goal is to provide a <strong>concrete framework<\/strong> for transforming complementary services into <strong>strategic pillars<\/strong> of one's offering.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBxfrMAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R200000BCBfi&oid=00D0Y000000qKtg&lastMod=1745849493000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Genini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Director of Financial Services, Insurance, Mobility,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Autotorino<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBzCzMAL\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000009fdMn&oid=00D0Y000000qKtg&lastMod=1742481276000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMatteo Soncini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>General Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Autoclub<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EZpPNMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015070000005gWd&oid=00D0Y000000qKtg&lastMod=1697010607000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGianluigi Riccioni                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Customer Services Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Mercedes-Benz Italia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZILxMAP\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gu0E&oid=00D0Y000000qKtg&lastMod=1679993993000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tElisa Giubilato                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Manager & Retail Channels Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-3\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-3\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000NUcH7MAL\" data-id=\"a0KR200000NUcH7MAL\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Ridurre gli sprechi per aumentare la redditivit\u00e0<\/div>\r\n\t\t\t\tReducing waste to improve profitability            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tOperational strategies for independents to optimize margins without increasing resources                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tFabrizio Cotza                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tManuel Giuggioli                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Managing Partner,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Buferauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tDaniel Michelotti                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                OEM Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Ridurre gli sprechi per aumentare la redditivit\u00e0<\/div>\r\n\t\t\t\t\tReducing waste to improve profitability                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tOperational strategies for independents to optimize margins without increasing resources                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn a context where revenue growth is not always possible, the real challenge for independent operators is <strong>improving internal efficiency to generate higher profits and margins<\/strong>.\r\nThis session explores where waste truly hides\u2014not just in product costs or warehouse inefficiencies, but also in misaligned processes, unclear roles, and poor personnel management.\r\nThese are often <strong>intangible inefficiencies, yet they have a significant impact on the bottom line<\/strong>.\r\nThrough real-world examples and practical insights, we will show how a clear-eyed view of one\u2019s organization can turn daily operations into a profitability engine.\r\nWe\u2019ll share the firsthand experience of an operator who has already implemented these principles with measurable results.\r\nA session for those ready to stop chasing volume and start building value.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EC1TJMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0151n000002m8ma&oid=00D0Y000000qKtg&lastMod=1567003726000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tFabrizio Cotza                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Imprenditori Sovversivi<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000ELD73MAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EI7qz&oid=00D0Y000000qKtg&lastMod=1753094120000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tManuel Giuggioli                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Managing Partner,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Buferauto<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EMu0JMAT\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EKypZ&oid=00D0Y000000qKtg&lastMod=1753173333000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tDaniel Michelotti                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>OEM Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000NUdwLMAT\" data-id=\"a0KR200000NUdwLMAT\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t12.00 PM - 1.00 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Service sovraccarico: il marketing pu\u00f2 fare la differenza<\/div>\r\n\t\t\t\tManaging service overload: how marketing can support efficiency            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tUsing customer segmentation to prioritize efforts and improve outcomes                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlberto Narenti                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                ADV and Strategy Director                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tMario Sperotto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Manager Volvo Personal Service,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Autocenter<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAlex Fava                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Research Manager & Digital Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Service sovraccarico: il marketing pu\u00f2 fare la differenza<\/div>\r\n\t\t\t\t\tManaging service overload: how marketing can support efficiency                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tUsing customer segmentation to prioritize efforts and improve outcomes                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tIn workshops often operating at full capacity with limited resources, marketing must go beyond attracting new customers. It must become a smart tool to <strong>nurture relationships, manage seasonality, and select high-value, stable clients<\/strong>.\r\nQuintegia opens the session with an analysis of the importance of after-sales service within the marketing activities of dealerships.\r\nThis will be followed by a talk by Alberto Narenti, ADV and Strategy Director with a decade of experience in developing multichannel strategies, who will offer a concrete methodological approach applicable to dealers and independents alike.\r\n<br\/>\r\n<br\/>\r\nThe session concludes with a dealer case study demonstrating how marketing was used to build consistency\u2014not just to \u201cfill the calendar.\u201d The rhythm is set by those who know how to plan.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EZFvQMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EdXNR&oid=00D0Y000000qKtg&lastMod=1753862464000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlberto Narenti                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>ADV and Strategy Director<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FXFyvMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIG9&oid=00D0Y000000qKtg&lastMod=1758815612000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tMario Sperotto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Manager Volvo Personal Service,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Autocenter<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZEFGMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001Gtzp&oid=00D0Y000000qKtg&lastMod=1679993245000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAlex Fava                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Research Manager & Digital Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000JNzpTMAT\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000JNzpTMAT\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp17&nbsp<sup>th<\/sup>,&nbsp<\/span><span>14.00&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000JNzpTMAT\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000Oi2ptMAB\" data-id=\"a0KR200000Oi2ptMAB\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.00 PM - 2.15 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - 15-minute: Elettrico<\/div>\r\n\t\t\t\t15-minute Content - Focus on EV            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - 15-minute: Elettrico<\/div>\r\n\t\t\t\t\t15-minute Content - Focus on EV                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tShort, 15-minute workshop that offers a unique opportunity to absorb practical and essential business management knowledge. \r\nInsights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000INnAXMA1\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000INnAXMA1\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp17&nbsp<sup>th<\/sup>,&nbsp<\/span><span>2.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000INnAXMA1\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000NUDkBMAX\" data-id=\"a0KR200000NUDkBMAX\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Blue Room&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #295CA9\">\r\n\t\t\t\t\t\t<span>Blue&nbspRoom&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">IA e post vendita: tra innovazione e pragmatismo<\/div>\r\n\t\t\t\tAI in after-sales: balancing innovation with practical impact            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tReal-world use cases to enhance service quality and internal performance                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tIrene Di Deo                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Researcher, Artificial Intelligence Observatory,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Politecnico di Milano<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tStefano Targa                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                After Sales & Quality Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Concessionaria Giovanzana<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tGiovanni Pilotto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Researcher & AI Expert,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">IA e post vendita: tra innovazione e pragmatismo<\/div>\r\n\t\t\t\t\tAI in after-sales: balancing innovation with practical impact                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tReal-world use cases to enhance service quality and internal performance                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tArtificial Intelligence is everywhere, but after sales needs tangible results. Where does it generate real value? In which processes is it already operational? And how can it adapt to different business models\u2014from large dealers to independent operators?\r\n<br\/>\r\n<br\/>\r\nThis session offers a clear overview of the most relevant AI applications in service: from predictive maintenance to customer service chatbots, and warehouse automation.\r\n<strong>Quintegia <\/strong>will present a selection of Italian and international best practices that show what truly works.\r\n<br\/>\r\n<br\/>\r\n<strong>Irene Di Deo<\/strong>, Director of the Intelligent BPA Observatory at Politecnico di Milano, will outline different concrete AI adoption scenarios tailored to different levels of complexity and business scale.\r\n<br\/>\r\n<br\/>\r\nLastly, Stefano Targa (After Sales & Quality Manager, Giovanzana) will share a real-life story of what it means to integrate AI into the daily work of a dealership. \r\nThis session is designed to turn interest into operational decisions, and innovation into measurable outcomes.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBZbuMAH\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000EI68X&oid=00D0Y000000qKtg&lastMod=1753092084000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tIrene Di Deo                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Researcher, Artificial Intelligence Observatory,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Politecnico di Milano<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FhukiMAB\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIRR&oid=00D0Y000000qKtg&lastMod=1758815756000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tStefano Targa                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>After Sales & Quality Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Concessionaria Giovanzana<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBaUkMAL\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000F0MH&oid=00D0Y000000qKtg&lastMod=1709310424000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tGiovanni Pilotto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Researcher & AI Expert,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000NSlmlMAD\" data-id=\"a0KR200000NSlmlMAD\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Auditorium Verdi | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Auditorium&nbspVerdi&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Riparatori indipendenti nell\u2019era delle auto connesse e SERMI<\/div>\r\n\t\t\t\tIndependent repairers in the age of connected vehicles and SERMI            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tKey updates on access, rights, and compliance for future-ready operations                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRomain Gougeon                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Country Manager Italy,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">GiPA Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tPiergiorgio Beccari                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Lawyer                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                President,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ADIRA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tClaudio Cangialosi                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Editor in Chief & CEO,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">SicurAUTO.it<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tLuca Montagner                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Advisor Automotive                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Associate Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Riparatori indipendenti nell\u2019era delle auto connesse e SERMI<\/div>\r\n\t\t\t\t\tIndependent repairers in the age of connected vehicles and SERMI                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tKey updates on access, rights, and compliance for future-ready operations                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tConnected vehicles are changing the game: remote updates, advanced diagnostics, real-time data. But in this new digital landscape, who owns the data? And who truly has the right to access and use it?\r\n<br\/>\r\n<br\/>\r\nThe introduction of\r\n<strong>SERMI<\/strong>\u2014the European certification standard for independent operators\u2014is a pivotal moment for the future of the aftermarket.\r\n<br\/>\r\n<br\/>\r\nThis session features:\r\n<br\/>\r\n<ul>\r\n  <li>GIPA\u2019s market analysis and its competitive implications for those who fail to adapt.\r\n    <\/li>\r\n    <li>An update from <strong>Luca Montagner<\/strong> on repairers who are embracing the transition\u2014and those at risk\r\n        of being left behind.\r\n    <\/li>\r\n    <li>A <strong>legal deep dive<\/strong> into access rights, intervention permissions, and regulatory implications,\r\n        helping participants understand what really changes for those working on today\u2019s and tomorrow\u2019s vehicles.\r\n    <\/li>\r\n<\/ul>\r\n<br\/>\r\nTo stay in the game and keep pace, preparation, vision, and strong teamwork are essential.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000Eek2WMAR\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiIMb&oid=00D0Y000000qKtg&lastMod=1758815710000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRomain Gougeon                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Country Manager Italy,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">GiPA Group<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBbc7MAD\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003W7UT&oid=00D0Y000000qKtg&lastMod=1726559520000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tPiergiorgio Beccari                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Lawyer<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >President,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ADIRA<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FWXTFMA5\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000GiI85&oid=00D0Y000000qKtg&lastMod=1758815488000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tClaudio Cangialosi                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Editor in Chief & CEO,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">SicurAUTO.it<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000DZAeXMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=01507000001GtwV&oid=00D0Y000000qKtg&lastMod=1679993427000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tLuca Montagner                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Advisor Automotive<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                >Associate Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span\r\n                                                        class=\"speakerCompany\">ICDP<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-3\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-3\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                            \r\n<div id=\"schedule_a0KR200000NUWjbMAH\" data-id=\"a0KR200000NUWjbMAH\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Vivaldi Room | -1 Floor&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #5d5d5d\">\r\n\t\t\t\t\t\t<span>Vivaldi&nbspRoom&nbsp|&nbsp-&nbsp<\/span><span>1&nbspFloor&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t2.30 PM - 3.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Carrozzeria in evoluzione: strategia, competenze e tecnologia per crescere<\/div>\r\n\t\t\t\tThe changing bodyshop: strategy, skills, and technology for sustainable growth            <\/div>\r\n\t\t\t                <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\tAligning technical expertise with business development goals                <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tAndrea Guglielmini                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Managing Director,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Ceccato Car Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tRenato Dainotto                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Editor,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Car Carrozzeria<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"ws-sp\">\r\n                            <div class=\"ws-sp-details\">\r\n                                <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\tOscar Scriva                                <\/div>\r\n\t\t\t\t\t\t\t\t                                    <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t                                            <span>\r\n                                                Senior Project Manager,                                            <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                         data-lang=\"en\"\r\n                                         data-link=\"login-to-follow\"\r\n                                         data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                         data-success-url=\"\/success\"\r\n                                         data-canceled-url=\"\/canceled\">\r\n                                        <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                             class=\"file-icon\"\r\n                                             alt=\"PDF\"\/>\r\n                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <div class=\"video-button-container\">\r\n                        <div class=\"ws-video not-clickable follow-link\" data-target=\"_blank\"\r\n                             data-lang=\"en\" data-link=\"login-to-follow-video\"\r\n                             data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                             data-success-url=\"\/success\"\r\n                             data-canceled-url=\"\/canceled\">\r\n                            <div class=\"play-icon\">\r\n\t\t\t\t\t\t\t\t                                <img decoding=\"async\" src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/play.png\" alt=\"Play...\">\r\n                            <\/div>\r\n                            <div class=\"play-text\">Watch the session<\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Carrozzeria in evoluzione: strategia, competenze e tecnologia per crescere<\/div>\r\n\t\t\t\t\tThe changing bodyshop: strategy, skills, and technology for sustainable growth                <\/div>\r\n\t\t\t\t                    <div class=\"ws-subtitle ws-workshop\">\r\n\t\t\t\t\t\tAligning technical expertise with business development goals                    <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tThe body shop sector is undergoing <strong>significant transformation<\/strong>. It\u2019s no longer just about fixing vehicles\u2014it\u2019s about running complex businesses that integrate advanced technology, continuous training, and sustainable practices.\r\n<br\/>\r\n<br\/>\r\nThis session opens with a market overview and the results of a Quintegia study analyzing <strong>the implications and untapped opportunities<\/strong> for dealers in the body shop business. The analysis focuses on value creation points and margin generation, offering a data-driven perspective on competitive dynamics.\r\nTechnological innovation and professional training are urgent needs. The emergence of new professional roles is crucial for tackling sector challenges.\r\n<br\/>\r\n<br\/>\r\nThrough <strong>expert testimonials and case studies<\/strong>, we will explore how body shops can evolve to become key players in the after-sales landscape. Because even in the most technical settings, real progress comes from <strong>harmonizing vision, organization, and skills\u2014at the right pace<\/strong>.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                        <h5 class=\"ws-speaker-label\">Speakers<\/h5>\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000FIMhNMAX\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.my.salesforce.com\/servlet\/servlet.ImageServer?id=015R200000H2nFl&oid=00D0Y000000qKtg&lastMod=1759413965000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tAndrea Guglielmini                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Managing Director,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Ceccato Car Service<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-0\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-0\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EbSLTMA3\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000003JNlZ&oid=00D0Y000000qKtg&lastMod=1725879796000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tRenato Dainotto                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Editor,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Car Carrozzeria<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-1\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-1\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <div class=\"sp follow-link\"\r\n                             data-link=\"https:\/\/www.serviceday.it\/\/en\/content-program\/speakers-2025\/#speaker-a0DR200000EBcBZMA1\">\r\n\t\t\t\t\t\t\t\r\n                                <div class=\"sp-portrait\"\r\n                                     style=\"background-image:url('https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=015R2000000weZl&oid=00D0Y000000qKtg&lastMod=1716473532000')\">\r\n                                    <div class=\"noimage\"><\/div>\r\n                                <\/div>\r\n                                <div class=\"ws-sp\">\r\n                                    <div class=\"speakerName\">\r\n\t\t\t\t\t\t\t\t\t\tOscar Scriva                                    <\/div>\r\n\t\t\t\t\t\t\t\t\t                                        <div class=\"speakerRole\">\r\n\t\t\t\t\t\t\t\t\t\t\t                                                <span>Senior Project Manager,<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <span class=\"speakerCompany\">Quintegia<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"ws-sp-slide follow-link\" data-target=\"_blank\"\r\n                                                 data-lang=\"en\"\r\n                                                 data-link=\"login-to-follow\"\r\n                                                 data-sku=\"price_1RWEf0KyBxGNdu1VjWompmS1\"\r\n                                                 data-success-url=\"\/success\"\r\n                                                 data-canceled-url=\"\/canceled\">\r\n                                                <img decoding=\"async\" id=\"slide-2\" class=\"file-icon\"\r\n                                                     src=\"https:\/\/www.serviceday.it\/wp-content\/plugins\/q_plugin_2\/assets\/images\/icons\/PDF_32.png\"\r\n                                                     alt=\"PDF\"\/>\r\n                                                <label for=\"slide-2\" style=\"cursor: pointer\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDownload the presentation                                                <\/label>\r\n                                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\r\n                            <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n    <div id=\"a0UR200000JNseHMAT\"\r\n         class=\"schedule-grid-wrapper isotope-grid-wrapper \">\r\n        <div class=\"schedule-time-slot-title\" data-target=\"schedule_grid_a0UR200000JNseHMAT\">\r\n            <span>FRIDAY,&nbsp<\/span><span>OCTOBER&nbsp17&nbsp<sup>th<\/sup>,&nbsp<\/span><span>3.30&nbspPM&nbsp<\/span>        <\/div>\r\n        <div id=\"schedule_grid_a0UR200000JNseHMAT\"\r\n             class=\"schedule-grid isotope-grid c-lg-3 c-md-2 c-sm-2 c-xs-1\"\r\n             data-masonry=\"1\" data-alignment=\"left\">\r\n                            \r\n<div id=\"schedule_a0KR200000OnB69MAF\" data-id=\"a0KR200000OnB69MAF\"\r\n     class=\"schedule-item isotope-item clickable searchable workshop\"\r\n     data-filter=\"{&quot;room&quot;:&quot;Quintegia Stand&quot;,&quot;day&quot;:&quot;2025-10-17&quot;,&quot;search_type&quot;:&quot;workshop&quot;,&quot;year&quot;:&quot;2025&quot;}\"\r\n>\r\n    <div class=\"ws schedule-item-inner isotope-item-inner\"\r\n         style=\"background-color: #EFEFEF1;\r\n                 border-width: 2\">\r\n        <div class=\"left\">\r\n\t\t\t\r\n            <div class=\"ws-header\">\r\n                <div class=\"ws-where\">\r\n                    <div class=\"ws-tipo upper\">\r\n\t\t\t\t\t\tContent Program                    <\/div>\r\n                    <div class=\"ws-quirk-badge\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t                    <\/div>\r\n                    <div class=\"ws-sala\"\r\n                         style=\"background-color: #040603\">\r\n\t\t\t\t\t\t<span>Quintegia&nbspStand&nbsp<\/span>                    <\/div>\r\n                <\/div>\r\n                <div class=\"ws-when\">\r\n                    <div class=\"ws-day\">\r\n\t\t\t\t\t\tFriday 17<sup>th<\/sup>                        <i\r\n                                class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                    <div class=\"ws-hrs\">\r\n\t\t\t\t\t\t3.45 PM - 4.30 PM                        <i class=\"fa fa-clock\" aria-hidden=\"true\"><\/i>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"title\">\r\n                <div class=\"puntata\">Quintegia - Networking conclusivo<\/div>\r\n\t\t\t\tClosing Networking Session            <\/div>\r\n\t\t\t\r\n\t\t\t            <div class=\"ws-paths\">\r\n\t\t\t\t\t\t\t\t            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            <div class=\"ws-footer\">\r\n                <div class=\"ws-translations\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\r\n\t\t\t\t                    <div class=\"ws-logo\">\r\n                        <img decoding=\"async\" src=\"https:\/\/quintegia.file.force.com\/servlet\/servlet.ImageServer?id=0150Y0000021H9O&oid=00D0Y000000qKtg&lastMod=1520330218000\" alt=\"Loading logo...\">\r\n                    <\/div>\r\n\t\t\t\t            <\/div>\r\n        <\/div>\r\n        <div class=\"right not-clickable\">\r\n            <div class=\"rightpanedesc\">\r\n                <div class=\"title\">\r\n                    <div class=\"puntata\">Quintegia - Networking conclusivo<\/div>\r\n\t\t\t\t\tClosing Networking Session                <\/div>\r\n\t\t\t\t\t\t\t\t                    <div class=\"ws-desc ws-border-description\">\r\n\t\t\t\t\t\tTo wrap up two days full of insights and inspiration, we invite you to join us for the <strong>closing networking session<\/strong>\u2014an informal and engaging moment designed to encourage conversation, reflection, and connection.\r\nDuring this time, you'll have the opportunity to freely interact with the <strong>speakers and Quintegia experts <\/strong>at themed stations, each focused on a key topic that emerged throughout the event.\r\n<br\/>\r\n<br\/>\r\nNo agenda, no formal speeches\u2014just a genuine chance to connect, ask questions, and gather ideas. \r\nWe hope this marks the beginning of new conversations, relationships, and inspiration.                    <\/div>\r\n\t\t\t\t                <div class=\"relatori\">\r\n\t\t\t\t\t                    <div class=\"speaker-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>                    <\/div>\r\n    <\/div>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>The Content Program of Service Day 2024 in PDF format.<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><a class=\"gradient-anchor-button gab-inverted-light gab-align-center\" href=\"https:\/\/tracking.quintegia.it\/?idc=a0tR200000Dma1pIAB&amp;lang=it\" target=\"_blank\" rel=\"noopener\">DOWNLOAD THE CONTENT PROGRAM<\/a><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_empty_space][vc_column_text css=&#8221;&#8221;] The Content Program of Service Day 2024 in PDF format. [\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;] DOWNLOAD THE CONTENT PROGRAM [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":3230,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3231","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agenda 2025 - Service Day<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agenda 2025 - Service Day\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_empty_space][vc_column_text css=&#8221;&#8221;] The Content Program of Service Day 2024 in PDF format. [\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;] DOWNLOAD THE CONTENT PROGRAM [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.serviceday.it\/en\/content-program\/agenda-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Day\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-21T07:59:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/agenda-2025\\\/\",\"url\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/agenda-2025\\\/\",\"name\":\"Agenda 2025 - Service Day\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/#website\"},\"datePublished\":\"2024-06-19T14:21:35+00:00\",\"dateModified\":\"2025-10-21T07:59:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/agenda-2025\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/agenda-2025\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/agenda-2025\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Content Program\",\"item\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/content-program\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Agenda 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/\",\"name\":\"Service Day\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.serviceday.it\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Agenda 2025 - Service Day","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Agenda 2025 - Service Day","og_description":"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_empty_space][vc_column_text css=&#8221;&#8221;] The Content Program of Service Day 2024 in PDF format. 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