Ilenia Vidili is a leading consultant in the field of customer-centricity, international speaker and author of Journey to Centricity. After years of experience in strategic marketing and customer experience within large multinational companies, she has gained deep insight into consumer behavior. Through her keynotes, she has inspired executives and top managers at companies such as Coca-Cola, KLM Royal Dutch Airlines, and ING Bank. Through consulting, masterclasses, and speaking at international events, he helps companies truly put the customer at the center by simplifying processes, moving beyond a product-oriented approach, and adopting a people-focused mindset. Her contribution translates into concrete solutions to create more value for customers. Ilenia is also a guest lecturer at several universities and a trainer for LinkedIn Learning.

A mentor and trainer for entrepreneurs for 20 years, he created the Accademia Sovversiva, a theoretical and practical program that helps SMEs improve their business results and quality of life. Author of three books, the latest of which is published by Franco Angeli and is entitled “Imprenditori Sovversivi” (Subversive Entrepreneurs).

Originally from Abruzzo, she obtained a master's degree in Economics and Social Sciences from the Luigi Bocconi University in Milan. Currently, she is the research director at the Digital Innovation Observatories, promoted by the School of Management of the Politecnico di Milano, where she focuses on issues related to Data Analytics, Artificial Intelligence, and Process Automation. She also deals with activities related to the internal Business Intelligence of the Digital Innovation Observatories and cross-functional support for various Observatories on survey data.

He holds a degree in Business Administration from Ca' Foscari University Venice and continued his education by taking a course in Entrepreneurship at UCLA Anderson School of Management in Los Angeles. He joined Quintegia in 2004, initially as a researcher, then with the role of Project Manager coordinating the activities inherent to Top50 Dealers and Automotive Dealer Day. He continued his professional growth by joining the Board of Directors with delegated authority over Corporate & Industry Relations activities with a focus on Sales, Marketing & Communication. From 2021 he was appointed CEO of Quintegia, with the objective of defining and implementing a new strategic plan aimed at leading the company to seize the opportunities arising from the transformations taking place in the mobility market and implement a path of international expansion. Over the years he has also collaborated with J.D. Power & Associates on several projects focused on the Italian market and other research initiatives with Ca' Foscari University Venice.

Charles Mills is a pioneer in customer experience innovation with nearly 35 years of expertise. After more than 25 years at the company that pioneered ‘Voice of the Customer,’ J.D. Power, he founded ROAR to go beyond measurement and actively protect revenue through CX. Serving 15,000+ dealerships, workshops, and their millions of customers across six continents, ROAR’s AI-powered platforms tackle revenue risk at every interaction point—strengthening online presence, improving service delivery, and reducing churn. Its flagship solution, Revenue Guard, identifies and fixes revenue risk linked to CX. Guided by ROAR’s philosophy—Return On A Relationship—Charles continues to transform CX into a driver of revenue growth, efficiency, and resilience.

With more than 20 years at Ford Italy, he has gained experience in various business areas in Italy and abroad at Ford Europe, including sales, after-sales, marketing, communications, and customer experience. Since June 2022, he has been at the helm of Ford Italy's new Parts Plus division in the aftersales sector, a division created for the direct sale and distribution of original Ford parts throughout Italy through the creation of 22 Parts Plus Centers within a new business model based on an agency relationship.

Born in 1973 in Genoa and Milanese by adoption, Alberto Viano serves as General Manager of UnipolRental. He has been Deputy Managing Director of Ayvens Italia and Deputy Country Managing Director in ALD Automotive | LeasePlan Italia and Managing Director of LeasePlan Italia since January 1, 2019, after having been Head of the Finance Department and even before that Risk Management and Compliance Director and Business Unit Large Fleet Operations Director. He has many years of experience as a consultant at Deloitte & Touche and at Marsh McLennan, where he specialized in Risk Management, before joining LeasePlan in 2003. In the previous ANIASA General Council, Viano served as vice president with responsibility for tax issues.

Stefano began his journey in the automotive world at an early age, working in his family’s village workshop. After studying accounting and completing military service, in 1990 he launched his growth project, which led him in 1995 to found the "Centro Servizi Auto Rasotto" in Dueville (VI). This was a single large facility that brought together all automotive services: Authorized Fiat Workshop, Body Shop, Auto Electrician, Tire Service, Vehicle Inspection Center, and New and Used Car Sales—offering an innovative service model for both businesses and private customers. The idea proved successful, and in just a few years the company grew from 5 to 25 employees, significantly increasing its turnover. In 2005, due to the shift from ownership to leasing among many of his business clients, Stefano initiated a major process of change and growth, both for the company and on a personal level (also supported by his completion of a Master's in "Strategy and Business Management" at Ca’ Foscari University of Venice). This led, through significant investments, to the transformation of the company in order to meet the needs of long-term rental companies. In 2016, he founded "Rasotto Flotte", a service center for leased corporate vehicles, which today is a key regional reference point with 130 employees across 6 branches in Veneto: Dueville, Vicenza, Verona, Padua, Treviso, and Venice. In 2025, located in Altavilla Vicentina (VI), R Factory was built in record time. It is the second body shop in Italy to use the industrialized Symach process—an emblem of excellence for Rasotto Flotte. Over the years, Stefano has founded five other companies operating in various sectors: from intralogistics to rentals, as well as the hydroelectric sector and vehicle maintenance and repair. Today, along with Rasotto Flotte, they are part of GRUPPO RASOTTO SRL and employ over 200 people. A group that blends the values of tradition with the knowledge of innovation, believing strongly in the importance of personal and professional development for all its team members. A constant commitment to teamwork and passion, striving every day to turn threats into opportunities and to maintain leadership in its target markets.

Lawyer Piergiorgio Beccari is an expert in commercial and distribution law, with solid experience in the automotive sector. He is president of ADIRA (Association of Independent Distributors of Automotive Parts) and a point of reference for issues related to SERMI and European regulation in aftermarket. A speaker at numerous conferences, he assists companies and sales networks in contractual, compliance and litigation matters.

Plinio Vanini began his journey with Autotorino in 1985, following the untimely passing of his father, setting aside his deep passion for livestock farming. Starting from a single showroom with a workshop in Morbegno, he gradually shaped what Autotorino is today, driven by a clear vision: to create a business model deeply connected to customers, through personalized offerings, a multi-brand portfolio, and a wide range of mobility services. Autotorino became the Italian market leader in the automotive retail sector in 2015, strengthening its position both organically and through successive acquisitions. The company has kept its headquarters in Valtellina and operates through a territorial network of 70 branches across 24 provinces in Lombardy, Piedmont, Emilia-Romagna, Veneto, Friuli-Venezia Giulia, and Lazio. In 2024, Autotorino launched its new used car brand BeBeep, and in January 2025, its first international project takes shape with the operational launch of the acquisition of a Mercedes-Benz branch in Warsaw. A defining trait of Autotorino is its commitment to quality and innovation in both organizational models and customer services, supported by continuous investment in training, research, and development. This path has earned Autotorino multiple National Awards for Managerial Innovation, presented by the Automotive Dealer Day jury. Furthermore, Autotorino is recognized among the top-performing Italian companies in terms of management, job creation capacity, and financial reliability. These qualities are reflected in its steady growth and have been acknowledged by the CR Awards promoted by Milano Finanza MF-Centralerisk, which have listed Autotorino among the 100 most punctual companies in financial and banking relations since 2022. In 2024, Plinio Vanini was reappointed Vice President of Federauto, with a mandate for the car sector. Meanwhile, Vanini has continued to nurture his passion for livestock farming, completing the development of a modern, authentically alpine farm — the agritourism estate La Fiorida. He also served as President of the Sondrio Provincial Breeders’ Association (APA) from 2005 to 2018 and the Lombardy Regional Breeders’ Association (ARAL) from 2018 to 2022.

Federico Vigorelli Porro is CEO of Choralia, a consulting firm specializing in training and organizational development. He directs the Master in Strategic Learning and Development and is a member of the HR Faculty of the 24Ore Business School, as well as a member of the Professional Faculty of the POLIMI Graduate School of Management, with which he holds an MBA and an Executive Master in Innovation Management. He has over 13 years of experience in digital and cultural transformation projects for large companies, which he accompanies in change management through the adoption of new ways of working. He is the author of “Smart Selling” and “The Generative AI Impact,” TEDx speaker and LinkedIn Top Voice on the topics of innovation and the future of work.

He is Senior Advisor in the automotive field and Associate Director of ICDP (International Car Distribution Program), the most important European research network in the field of automotive distribution, with which he has collaborated since 2000. The main topics on which his study and research activities are focused include: trends and prospects for sales and service networks, after-sales market, spare parts distribution, large dealer evolution and used car management. He has participated as a speaker in more than 200 appointments at conferences and seminars dedicated to the automotive sector, mainly in Italy and Europe.

Gianluigi Riccioni holds a degree in Economics from Ancona and a Master's degree from SDA Bocconi. In 1996, he joined Benelli (then Merloni Group) as Sales Manager for Motorcycles and Scooters. In 2001, he began his career in the automotive industry at FCA (then Fiat Group), with increasing responsibilities in the group's various brands, always in the Sales and Marketing department. In 2004, he joined the Daimler Group as Director of Car Sales. In 2008, he also took on responsibility for fleets and subsequently for used cars. In 2021, he became Director of Customer Services Mercedes-Benz Cars and Training Academy.

Professional with over 20 years of experience in after-sales management, specializing in identifying critical issues and implementing effective corrective actions. I optimize business processes by reducing waste and inefficiencies, with a strong focus on achieving goals and continuous improvement. I focus on increasing customer satisfaction as a lever for growth and service quality. I work closely with teams, promoting collaboration between departments and ensuring an efficient and harmonized operational flow.

He began his career as a department manager at Lidl, overseeing several stores. In 2002, he joined Sodicam Italia (Renault) as a Commercial Advisor and later as a Business Consultant, managing dealer and workshop clients, e-commerce projects, and technical training. From 2007 to 2021, he served as After Sales & Quality Manager for Renault Italia across various regions in Northern Italy, coordinating dealerships and authorized workshops. He is currently After-Sales Manager at Renault Dacia Enrico Giovanzana, where he oversees workshops, a body shop, and the spare parts warehouse, contributing to the growth of after-sales turnover from €2.5M to over €6M.

Christian Caldato is a clinical psychologist who graduated from the University of Padua and is an expert in neuroscience and applied research. Currently, he serves as Research Director & Coordinator of Scientific Advisory Board in Quintegia. Throughout his career, he has accumulated experience working with high-level teams in sports. He has worked with Formula 1 racing teams, including Ferrari and Red Bull, applying neuroscientific techniques to optimize driver performance. In addition, he has supported Serie A team Fiorentina in improving players' performance through advanced emotional management strategies. His contributions also extend to the Italian national team in several Olympic disciplines, such as high jump, track and field and shooting. In the field of research, Christian founded a laboratory specializing in neuroscience applied to consumer behavior, contributing to the publication of numerous scientific articles. His research mainly focuses on the interaction between emotions, purchase decisions and advanced neurophysiological monitoring techniques. Outside of work, he is actively involved in the organizational management of a volunteer association in Treviso, engaged in social and environmental projects.

Chicco Testa, who graduated in philosophy from the State University of Milan in 1976, has gained extensive managerial experience having held positions as chairman of the board or CEO at Sogenia, Telit Communications PLC, Rothschild, Enel, Wind and ACEA, among others, as well as a member of the European Advisory Board of Carlyle Group (Private Equity) and Carbon Fund (France). He has also been national president of Legambiente, Assoelettrica, FISE Assoambiente, as well as a member of CNEL and president of CISPEL. Chicco Testa also served as a member of the Chamber of Deputies of the Italian Parliament from 1987 to 1994. He is currently chairman of Assoambiente, Energie Valsabbia, as well as vice chairman of the board of directors in Proger and Idea Capital Funds.

Graduated in Statistics and Information Technology for Business Management, he continued his studies at Ca' Foscari University of Venice obtaining a master degree in Economic and Business Development. After some postgraduate training courses and experience abroad as a consultant, he started working at Quintegia in 2016 with focus in automotive research activities. He works as a consultant for automakers and specializes in assessment projects in the digital area of distribution networks and optimization of sales and post-sales processes.

Massimo Artusi is President of Federauto and Commercial Manager Industrial and Towed Vehicles at Romana Diesel SPA. He has held key roles since 1995, including Marketing Co-ordinator at IVECO FORD TRUCK Ltd. He is also active in senior positions at AECDR, GACIE and AICI.

A graduate in Statistics and Computer Science from Ca' Foscari University Venice, with 20 years of experience in the automotive sector, he has gained a deep understanding of distribution dynamics, digital transformation and consumer behavior. At Quintegia, he has served on the Board of Directors, and is mainly involved in research and training projects for automakers. Today, in the role of Innovation Director, he leads the relevant division, with the aim of exploring new issues and methodologies, supporting the most advanced projects and fostering the entry of new talent into the company.

ADV & Strategy Director in SAY agency, born from the merger of site By site and YAK agency with more than 15 years of experience in digital marketing, Alberto Narenti leads a team of 10 professionals, combining leadership and strategic vision. A speaker and trainer for more than 10 years, he specializes in multichannel strategies and data analysis to optimize marketing performance. Constantly committed to finding innovative solutions, he tackles the rapidly changing economic and social environment, supporting companies and brands in achieving concrete results.

As a boy, he dreamed of writing about cars and experiencing auto racing from behind the scenes. He would devour trade magazines and attend workshops to learn all about mechanics. A true passion. A dream come true. With a lot of hard work, he was first a professional test driver and then editor-in-chief of Automobilismo, AlVolante, EVO, Auto Oggi and Panoramauto. He was press office for AF Corse for 10 years and participated in the 24 Hours of Le Mans project. Today he works for Car Carrozzeria and collaborates with Corriere della Sera. In his spare time he restores and rescues old Alfa Romeos in his “den,” now a real workshop. Because getting his hands dirty and doing the “real” work he writes about is not a problem but an advantage.

Service Manager for the Brescia, Desenzano, and Parma districts of Gruppo Eurocar Italia, with responsibility for the Volkswagen, Audi, Škoda, SEAT, Cupra, Volkswagen Commercial Vehicles, and Porsche brands. He joined Saottini in 1997 as an RC, later becoming a certified Audi Service Manager in Brescia. Since 2006, he has also been responsible for the in-house body shop, and since 2016 for the Desenzano branch. From 2015 to 2018, he served as Ducati Service Manager. Since 2019, at Gruppo Eurocar Italia, he has held the same role for the Parma district as of 2024. He coordinates about 170 people across 8 sites.

Romain joined GiPA in 2023 as Business Development Manager and is now Country Manager Italy, bringing extensive experience in strategy consulting, retail management and the two-wheeler aftermarket. Previously founder of Ride Up, Italy’s first independent motorcycle workshop network. Fluent in French, Italian and English, Romain strengthens GiPA’s footprint in Italy, a key market for the group.

After earning a Master's degree in Business Administration, he joined Renault Italia in 2003, where he gained over twenty years of experience in the automotive sector, working in Marketing, Sales, and After Sales and holding positions of increasing responsibility until he became a member of the Renault Italia Board. Since 2023, he has been Director of After Sales and Quality for the Renault Group in Italy, where he leads the company's service, loyalty, and continuous improvement strategies, with a strong focus on digital transformation. His responsibilities include the sale and distribution of original Renault, Dacia, and Motrio spare parts and the development of the Motrio service network, ensuring maximum customer satisfaction in after-sales services.

Antonio Redaelli, born in Lecco on August 7, 1964, is the Service Manager at REDAELLI F.LLI SRL, as well as being a co-owner. The company, which has two locations and 30 employees, offers comprehensive services: workshop (including repair of batteries for electric vehicles), body shop, tire service, inspections, renting, and sales. Present in the province of Lecco for 70 years, it has been operating for over 60 years as an Organized Service Partner of Volkswagen Group Italia. Antonio has always worked in the automotive sector within the family business, starting in 1985, dealing in particular with service management, business organization, and relations with the manufacturer/importer. He has been a member of the ANRAAV Steering Committee since 2014 and has served as its President since the end of 2024.

Born in 1967, he studied Information Technology and gained operational and managerial experience in the IT sector until 2005. Since 2006, he has been General Manager of Audi Zentrum Alessandria, and in 2010 he became a member of the Board of Directors with full operational powers. On behalf of the majority shareholder, he expanded the dealership to cover a vast market area with five locations in three provinces: Alessandria, Asti, and Cuneo.

Fabio Repossi began his career in the automotive sector in the 1990s, working in his family's workshop in the Milan area. Since then, he has been responsible for service management and operational organization within the company. He joined SAL in 2018 as a Fleet Specialist, personally managing relations with workshops, body shops, and tire dealers for around 100 company vehicles, including some weighing over 35 quintals. He works to optimize procedures and implement processes for introducing innovative services. As part of his skills development, Fabio attended a continuing education course at the University of Bologna, which enabled him to obtain the Fleet and Mobility Manager certificate. He continues to update his skills by attending courses promoted by AIAGA – Associazione Acquirenti e Gestori Auto Aziendali (Association of Corporate Car Purchasers and Managers), of which he is currently a Board Member.

Marco A. Grilli, lawyer, statutory auditor, author, consultant, and lecturer, graduated in Law from the University of Rome “La Sapienza” and began his professional career in the automotive sector in 1985. Before founding his own firm, he gained professional experience at Italian and international law firms. Specializing in EU, corporate, and tax law, he has also been actively involved in the banking sector.

He holds a degree in Political Economic Science from the University of Trieste, where he later earned his MBA from the MIB School of Management. He has built his career path in the automotive industry by holding various roles in large dealers across the board, starting with responsibility for the after-sales, marketing and sales departments and then following the general management of the operational and development phases. He was a promoter of initiatives such as the establishment of the Parts Distribution Consortium as a board member and project manager of specific innovation projects. During his path in the automotive world, he continued his education with Audea's Master in Dealer Management. At Quintegia he holds the position of Dealer and Industry Director.

Graduated in Economics, Marketing, and Communication from Ca’ Foscari University of Venice, he began his professional journey as part of the native team of Automotive Dealer Day, also serving as a researcher for the International Car Distribution Program (ICDP). He then embarked on a 14-year career spanning Italy and Europe within one of the largest multinational corporations in the energy sector, taking on managerial roles of increasing responsibility in sales, marketing and strategic projects. In 2021, he joined Quintegia as Vice President OEM & Industry Solutions, focusing on strengthening and expanding opportunities with car manufacturers and the retail channel. At the end of 2024, he was appointed Chief Operating Officer of Quintegia.

Born in 1978, with a degree in Business Administration from the Luigi Bocconi University of Milan, after experience in leading European banking/financial groups he landed at Autotorino, where he helped give substance to the vision of a complete and structured mobility service, always oriented to customer satisfaction. Here he has held the position of Head of Financial, Insurance and Mobility Services for 14 years, leading a team of more than 40 employees committed to developing innovative solutions for the industry, through product ideation, to sales training and the monitoring and analysis of results. A lover of outdoor sports, he shares a passion for the mountains in every season with his children Martina and Edoardo, with deep ties to his native Valtellina. A connection that has translated into a personal commitment to the local area, as advisor for the Innovative and Technological Services category of Confindustria Lecco and Sondrio, and promoter of cultural and charity initiatives.

Daniel Michelotti, who joined Quintegia in 2022, has a background in engineering and solid experience in automotive retail, where he has held positions in direct contact with the operational and managerial aspects of showrooms and workshops. As OEM Project Manager, he is responsible for developing training and consulting projects for brands, managing partner relations, and supporting the organizational and cultural evolution of the network. His approach combines strategic vision and attention to operational dynamics, with a particular focus on valuing people and the customer experience.

Oscar Scriva is a professional with extensive international experience in a top global energy company, primarily focusing on strategy, sales, and marketing. He has led complex projects, launched new products and services across Europe, and managed asset sales. His background in change management is demonstrated by his involvement in multiple projects requiring significant organizational restructuring, leading mobility and energy transition projects, leveraging his digital competencies. Oscar has a robust academic background, holding an Executive Master of Business Administration from SDA Bocconi, an Executive Program in Digital Transformation from MIP - Polytechnic School of Management, and various leadership programs from prestigious institutions such as Thunderbird School of Global Management and Kenan Flagler Business School. He consolidated his professional and personal growth through trust and flexibility, enabling him to embrace frequent and significant changes in roles and locations. He has led multicultural teams and gained unique field experiences through work with Non-Governmental Organizations (NGOs) in Africa and South America. This has endowed him with a broad adaptability, essential for thriving in diverse environments.

With more than 15 years of research in the Automotive sector, he has gained deep experience in Retail Channels, an area in which he holds the role of Subject Matter Expert. He is responsible for developing projects on topical issues for the industry, such as distribution formats, contract options, network organization and new brands. In addition, he is an advisor to Quintegia's ongoing research studies, which he has followed since their inception and coordinated in their development, including the Dealer Network Study project on the structure of networks, as well as paths geared toward consolidating the Home-Network relationship. He has collaborated on several new research projects, both dealer- and customer-side, targeting both manufacturers and supply chain companies.

President AsConAuto (Associazione Consorzi Concessionari Autoveicoli), Europe's largest active distributor of original spare parts and since 2024 vice-president of Federauto and member of the Executive Committee in office until 2027. Before joining the family business full-time in 1990, he worked at the London office of Banca Commerciale Italiana, in the City at the Broker Investigation office.

Upon joining Scarabel Spa he performs as his first assignment to develop Business Management to become Porsche brand manager in 1993. He then followed the economic-financial planning and subsequent organizational development of Euganea Motori, Alemagna Motori, Auto Technik, Garage Südtirol, Horizon Automotive NE and other Group businesses. Today, the Scarabel Group represents the Audi, Volkswagen, Seat, Cupra, VW Commercial Vehicles, Ducati, Aprilia, Moto Guzzi, Royal Enfield, and Aixam brands in a total of 14 locations in the Automotive sector. Currently, Roberto Scarabel is sole director of the family-owned group.
Degree in Business Administration, with a legal focus, from the University of Venice Cà Foscari with the Thesis “Economic and Organizational Problems in the Commercial Distribution of Automobiles” and supervisor the very clear Professor Giuseppe Volpato, founding partner of Quintegia.

Oscar Molon, an engineer, joined Volkswagen Group Italy in 2007 as Parts Manager, then became Accessories Manager, and finally Aftersales Manager for the Audi brand. In 2014, he became Vice President Customer Service China at Audi AG and then Director After Sales Europe. Since 2017 he has held the position of Group Service Director in Volkswagen Group Italy.

Specializing in the aftermarket and automotive market trends, Claudio Cangialosi—director/editor of SICURAUTO.it—is renowned for his in-depth approach to analyzing industry trends and technological innovations. His editorial team's journalistic work offers readers a unique perspective, combining technical knowledge with a deep understanding of the public's needs and expectations. Claudio Cangialosi's authority in the field is attested to by his numerous appearances on television and radio programs (he is also the automotive expert for the national TV/radio station Kiss Kiss), where he is regularly interviewed as a leading expert on automotive matters. His ability to communicate clearly and engagingly makes him an ideal guest in these contexts, offering explanations that are accessible even to those who are not experts in the field. In addition to his media commitments, Claudio Cangialosi plays an important role as a speaker and moderator at automotive events of national and international importance. His presence lends a touch of professionalism and expertise to conferences, trade fairs, and debates, where he guides discussions with professional ease. He is also called upon to serve as a judge for prestigious Italian automotive awards, such as the Dealer Awards Forum.

Manuel Giuggioli is Managing Partner of Buferauto, a benchmark company in the authorized body shop industry. Buferauto stands for technical excellence and uniqueness in the national arena, with 13 official Authorized Service mandates, including BMW, Mini, Jaguar and Land Rover. The company is one of six in Italy certified for structural carbon repairs and among three in Tuscany authorized on aluminum and special steels.

Graduated in Statistics for Technology and Science, he joins Quintegia dealing with research in the automotive sector. He oversees the creation of the Dealer Network Study, Quintegia's periodic study that analyzes the organization of automotive brand networks in Italy. In addition to being part of the team that carries out tailor-made projects for different players in the industry, he is also the reference in Quintegia for activities related to Artificial Intelligence.

Antonio Lucio Valerio has been the CEO of Recupero Etico Sostenibile (RES) S.p.A. since April 2023 and has been involved in green economy and environmental sustainability for more than 25 years. In addition to holding important positions of responsibility in other companies of the family holding company, he is president of Confimi Molise, Confederation of Italian Manufacturing Industry and Private Enterprise. Born in Isernia and with a degree in economics from La Sapienza University in Rome, he has dedicated his life to research and development in the circular economy with a mission to restore value to his region.

With over 27 years of experience in the industry, he has held various roles that have helped enrich his professional skills. He started in Service and worked his way up to Management encompassing various roles of responsibility in the dealership over the years. For the past 11 years he has been involved in Company Management with great satisfaction and for the past 4 years he has held the role in Rinaldi - Gruppo Eurocar Italia, a reference reality in the automotive sector in Italy.

Matteo Soncini is General Manager of Autoclub SPA, a reference reality in the premium and luxury automotive sector, official dealer of BMW, MINI, MASERATI, VOLVO, POLESTAR, LYNK & CO, BMW MOTORRAD and LOTUS. With more than 10 years of management experience, he leads a team of more than 260 employees in 9 operating locations. His strategy is focused on innovation and business transformation into a Mobility Service of excellence, integrating new technologies and artificial intelligence to optimize reputation and profitability. He strongly believes in the value of teamwork and people synergy as a key lever for success. Visionary, pragmatic and with structured leadership.

Graduated in Statistics for Economics and Business and is involved in research activities in the Automotive industry as a Senior Researcher. Involved in the implementation of Quintegia's main annual projects such as DealerSTAT, Dealer Network Study and analysis of sales and service networks in Italy, as well as Ad Hoc projects for customers. As EV Expert, he is Quintegia's internal contact for all activities related to electric mobility, including dealer training.

With over 30 years' experience in the auto parts sector, I worked my way up through the ranks at Mocauto in the Mocarelli group. For the past two years, I have been Centre Manager at PartsPlus Ford Italia, managing the Saronno centre. With extensive experience in warehouse management, sales and consulting, I am focused on innovation and customer satisfaction. I also pay close attention to personnel management, which is fundamental to the success of the project.

Born in 1977, after several positions as General Manager in companies in the warranty sector, he joined Intergea Group in 2013, serving as Executive Director of NOBIS Assicurazioni for five years. Since 2018, he has been Chief Executive Officer and General Manager of Intergea Service, the Group company dedicated to aftersales. He is also General Manager of E20 Automotive, a start-up launched four years ago.

Umberto Seletto, 70, from Biella, has spent his entire working life in sales, from publishing to advertising, consumer goods, and industrial products, as an agent, salesman, key account manager, area manager, and sales manager. For over thirty years, he worked mainly in oil companies, equally divided between the network and outside the network. This experience was interrupted by a brief period in the automotive aftermarket, where he was responsible for managing a chain of “quick fit” shops. Since 2016, he has been a freelance consultant, and since 2022, he has been on the board of directors of E22Mobility and editorial director of InterAutoNews. A networker and relationship builder, he likes to describe himself as “a simple man at the service of complex ideas,” ideas for which he has been working hard for years, pursuing the dream of open relationships and respectful and constructive solidarity.

Graduated in Economics and Management, he spent over 10 years at Booking.com in various commercial and managerial roles in Italy and across Europe. He later led the Sales & Partnerships department of a fintech company focused on digital payments at the European level. Today, as head of Aufinity’s operations in Italy, he leverages his experience to bring innovation and simplification to digital payments for the automotive sector.

She is currently responsible for managing the service and spare parts department at BiAuto Club, the official Jaguar, Land Rover, and Triumph dealer, which operates in three locations. Her mission is to ensure that every customer receives the highest quality service and repairs, while optimizing the efficiency and profitability of the service department.

Thanks to her results-oriented vision and constant focus on customer satisfaction, she contributes decisively to the growth and consolidation of the group's after-sales activities.

Antonino Gregorio was born in Messina on November 20, 1963. He studied Economics and Business in Messina and completed a Master's degree in Business Management at the University of Perugia in December 1987. His professional career began in 1988 at Agfa Gevaert (Branch Manager) and continued at Procter & Gamble (Key Account). In the 1990s, he worked at Burmah Castrol plc, where he became Sales Director in 1998. He then moved to Cycleurope AB as Commercial Director. In 2005, he joined BP, reorganizing Castrol's motorcycle business and organization, and in 2010, he took over the management of the Automotive business. In 2018, he joined Fuchs Lubrificanti in the Automotive division, where he redesigned, developed, and implemented the strategy, organization, and business as Division Director, leading Fuchs to double its market share in Italy by the end of 2024. In all his professional experiences, he has designed and led the evolution of organizations in line with market needs, with performance and results often exceeding expectations.

With over thirty years of experience in the service sector of medium and large car dealerships in Lombardy and Tuscany, he has built a solid professional career in the comprehensive management of after-sales activities.

During his career, he has held key positions in important companies in the sector, including Sesto Autoveicoli (Volkswagen – Audi), Saottini Auto – Centro Porsche Brescia (Porsche), Gruppo Bossoni (FCA – Volvo – Kia), Bossoni Automobili (Volkswagen – Audi), and Guidi Car (Mercedes-Benz – Volkswagen – Volvo).

Alongside his operational activities, he has been heavily involved in associations, collaborating with AsConAuto and holding important positions: member of the Board of Directors of the DOC Mantova consortium, CEO and then President of the DOC TO-LI consortium (Tuscany and Liguria), and member of the Board of Directors of AsConAuto and AsConAuto Logistica.