In the new automotive landscape, expanding the aftersales business is a priority. According to Quintegia’s ‘After-sales Navigator’ 2024 study, the most concrete opportunities are found in areas that are often overlooked, such as bodywork and tyre management.
63% of dealers see bodywork as a high-potential sector: margins are attractive, but above all it offers customers a comprehensive service, strengthening the relationship of trust. However, growth is not without obstacles: competition from external players and a lack of resources – facilities, skilled personnel and capital – are still significant constraints.
The case of tyres is different, where margins are lower and the game is played on scale: high volumes are needed to generate profits. Here, operational efficiency and loyalty strategies become essential to make a difference.
After-sales is no longer just a technical department, but an area that needs to be managed with an entrepreneurial vision. Understanding the dynamics of each segment allows you to make clearer and more sustainable choices over time.
In this context, Service Day 2025 is the ideal stage for professionals in the industry to meet and exchange ideas, offering a unique platform to explore trends, business models and strategic priorities. On 16 and 17 October in Verona, it will be an opportunity to understand where, when and how to invest in a targeted manner, thanks to dialogue with experts and the sharing of concrete experiences.
Those who manage to invest intelligently in the right areas build real value, both for themselves and for their customers.
